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rachidjarray-hk-qa-fdt

Help And Support

by Rachid Jarray · GitHub ↗ · v0.1.0 · MIT-0
cross-platform ✓ Security Clean
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Install in OpenClaw
/install help-and-support
Description
Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthroug...
README (SKILL.md)

Help & Support

Get contextual help, onboarding guidance, and report issues with the Finance District agent wallet. This skill covers the human-facing support tools.

Help Narrative — Answer Questions

Use when the human has a specific question about how the wallet works:

fdx call helpNarrative --question "\x3Cquestion>"

Parameters

Parameter Required Description
--question Yes The question to answer
--locale No Language/locale preference (e.g. en, zh)
--tone No Response tone (e.g. friendly, technical)

Examples

fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical

Onboarding Assistant — Guide New Users

Use when the human is new or needs a walkthrough of a specific topic:

fdx call onboardingAssistant --question "\x3Cquestion>"

Parameters

Parameter Required Description
--question Yes The onboarding topic or question
--context No Additional context about the user's situation
--locale No Language/locale preference
--tone No Response tone

Examples

# First-time user
fdx call onboardingAssistant --question "I just signed up, what should I do first?"

# With context
fdx call onboardingAssistant \
  --question "How do I start earning yield?" \
  --context "I have USDC on Ethereum"

Report an Issue — Bug Reports

Use when the human encounters a problem:

fdx call reportIssue \
  --title "\x3Cshort title>" \
  --description "\x3Cdetailed description>"

Parameters

Parameter Required Description
--title Yes Short summary of the issue
--description Yes Detailed description of what happened
--severity No Issue severity (e.g. low, medium, high, critical)
--category No Issue category (e.g. bug, feature, question)

Examples

fdx call reportIssue \
  --title "Swap fails on Polygon" \
  --description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
  --severity high \
  --category bug

Check App Version

fdx call getAppVersion

Useful for including version information in bug reports or verifying compatibility.

Flow for New Users

  1. Check current status: fdx status
  2. If not authenticated, guide them through authenticate skill
  3. Run onboarding: fdx call onboardingAssistant --question "I'm new, what should I do first?"
  4. Walk through the response with the human
  5. Help them explore: check wallet (wallet-overview skill), fund it (fund-wallet skill)

Flow for Issue Reporting

  1. Ask the human to describe the problem
  2. Check app version: fdx call getAppVersion
  3. Check auth status: fdx status
  4. Submit the report: fdx call reportIssue --title "..." --description "..." --severity \x3Clevel>
  5. Confirm to the human that the issue has been reported

Prerequisites

  • helpNarrative and onboardingAssistant work even without authentication
  • reportIssue requires authentication (fdx status to check, see authenticate skill)
Usage Guidance
This skill appears coherent and low-risk: it only calls your wallet's CLI for help, onboarding, and bug reports. Before installing, confirm that the fdx CLI and the related skills (authenticate, reportIssue, etc.) are from a trusted source (there is no homepage/source URL in the metadata). Avoid including secrets (private keys, seed phrases, API keys) in any bug report descriptions. If you want extra assurance, review the authenticate and reportIssue skill implementations (or their provenance) to confirm how authentication and report submission are handled.
Capability Analysis
Type: OpenClaw Skill Name: help-and-support Version: 0.1.0 The skill bundle provides standard help, onboarding, and bug reporting functionality for a 'Finance District' (fdx) wallet CLI. The SKILL.md file defines restricted bash commands (e.g., 'fdx call helpNarrative', 'fdx call reportIssue') that align with the stated purpose, and there is no evidence of data exfiltration, malicious execution, or prompt injection.
Capability Assessment
Purpose & Capability
Name/description (help, onboarding, report issues) align with the runtime instructions which call fdx CLI subcommands (helpNarrative, onboardingAssistant, reportIssue, getAppVersion) and refer to related agent skills. There are no unrelated environment variables, binaries, or config paths requested.
Instruction Scope
SKILL.md confines behavior to running fdx CLI commands and coordinating with other named skills (authenticate, wallet-overview, fund-wallet). It does not instruct reading arbitrary files, other env vars, or exfiltrating data. It does instruct including app version and status in reports (reasonable for bug reports).
Install Mechanism
No install spec and no code files — instruction-only skill. Nothing is downloaded or written to disk by the skill itself.
Credentials
The skill declares no required environment variables, no credentials, and no config paths. The only operational requirement is the fdx CLI and other internal skills, which is proportional to a wallet help/support skill.
Persistence & Privilege
The skill is not marked always:true and model invocation is allowed (the platform default). It does not request persistent system-wide changes or modify other skills' configs.
How to Use
  1. Make sure OpenClaw is installed (local or Docker)
  2. Run the install command in chat: /install help-and-support
  3. After installation, invoke the skill by name or use /help-and-support
  4. Provide required inputs per the skill's parameter spec and get structured output
Version History
v0.1.0
Initial release of the help-and-support skill. - Provides contextual help, onboarding guidance, and issue reporting for the Finance District agent wallet. - New commands to answer user questions, guide onboarding, and report bugs or problems. - Includes capability to check app version for support and troubleshooting. - Step-by-step flows for new users and issue reporting described. - Support for unauthenticated help and onboarding; issue reporting requires authentication.
Metadata
Slug help-and-support
Version 0.1.0
License MIT-0
All-time Installs 0
Active Installs 0
Total Versions 1
Frequently Asked Questions

What is Help And Support?

Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthroug... It is an AI Agent Skill for Claude Code / OpenClaw, with 243 downloads so far.

How do I install Help And Support?

Run "/install help-and-support" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.

Is Help And Support free?

Yes, Help And Support is completely free, licensed under MIT-0. You can download, install and use it at no cost.

Which platforms does Help And Support support?

Help And Support is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).

Who created Help And Support?

It is built and maintained by Rachid Jarray (@rachidjarray-hk-qa-fdt); the current version is v0.1.0.

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