Help And Support
/install help-and-support
Help & Support
Get contextual help, onboarding guidance, and report issues with the Finance District agent wallet. This skill covers the human-facing support tools.
Help Narrative — Answer Questions
Use when the human has a specific question about how the wallet works:
fdx call helpNarrative --question "\x3Cquestion>"
Parameters
| Parameter | Required | Description |
|---|---|---|
--question |
Yes | The question to answer |
--locale |
No | Language/locale preference (e.g. en, zh) |
--tone |
No | Response tone (e.g. friendly, technical) |
Examples
fdx call helpNarrative --question "How do I send tokens?"
fdx call helpNarrative --question "What chains are supported?"
fdx call helpNarrative --question "How does the swap work?" --tone technical
Onboarding Assistant — Guide New Users
Use when the human is new or needs a walkthrough of a specific topic:
fdx call onboardingAssistant --question "\x3Cquestion>"
Parameters
| Parameter | Required | Description |
|---|---|---|
--question |
Yes | The onboarding topic or question |
--context |
No | Additional context about the user's situation |
--locale |
No | Language/locale preference |
--tone |
No | Response tone |
Examples
# First-time user
fdx call onboardingAssistant --question "I just signed up, what should I do first?"
# With context
fdx call onboardingAssistant \
--question "How do I start earning yield?" \
--context "I have USDC on Ethereum"
Report an Issue — Bug Reports
Use when the human encounters a problem:
fdx call reportIssue \
--title "\x3Cshort title>" \
--description "\x3Cdetailed description>"
Parameters
| Parameter | Required | Description |
|---|---|---|
--title |
Yes | Short summary of the issue |
--description |
Yes | Detailed description of what happened |
--severity |
No | Issue severity (e.g. low, medium, high, critical) |
--category |
No | Issue category (e.g. bug, feature, question) |
Examples
fdx call reportIssue \
--title "Swap fails on Polygon" \
--description "Attempting to swap USDC to ETH on Polygon returns a timeout error after 30 seconds" \
--severity high \
--category bug
Check App Version
fdx call getAppVersion
Useful for including version information in bug reports or verifying compatibility.
Flow for New Users
- Check current status:
fdx status - If not authenticated, guide them through
authenticateskill - Run onboarding:
fdx call onboardingAssistant --question "I'm new, what should I do first?" - Walk through the response with the human
- Help them explore: check wallet (
wallet-overviewskill), fund it (fund-walletskill)
Flow for Issue Reporting
- Ask the human to describe the problem
- Check app version:
fdx call getAppVersion - Check auth status:
fdx status - Submit the report:
fdx call reportIssue --title "..." --description "..." --severity \x3Clevel> - Confirm to the human that the issue has been reported
Prerequisites
helpNarrativeandonboardingAssistantwork even without authenticationreportIssuerequires authentication (fdx statusto check, seeauthenticateskill)
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install help-and-support - After installation, invoke the skill by name or use
/help-and-support - Provide required inputs per the skill's parameter spec and get structured output
What is Help And Support?
Get help, onboarding guidance, and report issues. Use when you or the user need help with the wallet, have questions about how things work, want a walkthroug... It is an AI Agent Skill for Claude Code / OpenClaw, with 243 downloads so far.
How do I install Help And Support?
Run "/install help-and-support" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Help And Support free?
Yes, Help And Support is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does Help And Support support?
Help And Support is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created Help And Support?
It is built and maintained by Rachid Jarray (@rachidjarray-hk-qa-fdt); the current version is v0.1.0.