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在 OpenClaw 中安装
/install servicenow
功能描述
Connect your AI agent to ServiceNow — query, create, update, and manage records across any table using the Table API and Stats API. Full CRUD operations, agg...
安全使用建议
This skill appears to do exactly what it says: it makes REST calls to the ServiceNow instance you point it at using the SN_USER/SN_PASSWORD you provide. Before installing, verify the skill source (registry lists homepage onlyflows.tech but registry source is 'unknown' — consider checking the GitHub repo referenced in the README), and: use a dedicated, least‑privilege integration account (not an admin); prefer non-password auth (OAuth or scoped API accounts) if your instance supports it; rotate credentials used by integrations; review the bundled scripts yourself (sn.sh) to confirm behavior; be cautious when using destructive commands (delete, batch — both require --confirm) and test in a non‑production instance first. If you need higher assurance, request provenance/packaging details from the publisher or host the script from your internal repo after review.
功能分析
Type: OpenClaw Skill
Name: servicenow
Version: 1.1.0
The OpenClaw ServiceNow skill is classified as benign. The `scripts/sn.sh` script demonstrates robust security practices, including explicit environment variable checks for credentials, URL encoding of query parameters using `jq` to prevent injection, and JSON validation for payloads. Crucially, destructive operations like `delete` and `batch` require a `--confirm` flag and `batch` defaults to dry-run mode with a safety limit. While the skill provides powerful capabilities such as full CRUD operations and file attachment management (upload/download to/from arbitrary paths), these are legitimate functions for a comprehensive ServiceNow integration and are implemented with safety measures. There is no evidence of intentional harmful behavior, data exfiltration to unauthorized endpoints, malicious execution, persistence mechanisms, or obfuscation. The `SKILL.md` instructions are clear and do not contain any malicious prompt injection attempts against the AI agent.
能力评估
Purpose & Capability
Name and description (ServiceNow Table/Stats API CRUD, schema, attachments) match the included scripts and SKILL.md; required binaries (curl, jq) and env vars (SN_INSTANCE, SN_USER, SN_PASSWORD) are appropriate for the stated purpose.
Instruction Scope
Runtime instructions and the provided shell script only reference ServiceNow endpoints constructed from SN_INSTANCE and use the declared env vars; they do not read other system credentials or call unexpected external endpoints. The script performs destructive operations (delete, batch) but requires explicit --confirm flags as described.
Install Mechanism
This is instruction-only with bundled script files (no external download/install step). No installer that pulls arbitrary code from untrusted URLs is present.
Credentials
The skill requests only SN_INSTANCE, SN_USER, and SN_PASSWORD — the minimal credentials needed for Basic Auth against a ServiceNow instance. No unrelated tokens or system config paths are required.
Persistence & Privilege
always is false and the skill does not request elevated platform privileges or modify other skills; it can be invoked autonomously (default) but that is expected for a service integration.
如何使用
- 确保已安装 OpenClaw(本地或 Docker 部署)
- 在对话框中输入安装命令:
/install servicenow - 安装完成后,直接呼叫该 Skill 的名称或使用
/servicenow触发 - 根据 Skill 的参数说明提供必要输入,即可获得结构化输出
版本历史
v1.1.0
New tools: sn_batch (bulk operations with dry-run safety) and sn_health (instance health check — nodes, jobs, semaphores, stats). 10 tools total.
v1.0.0
Initial release: 8 tools for full ServiceNow Table API + Stats API integration.
元数据
常见问题
ServiceNow 是什么?
Connect your AI agent to ServiceNow — query, create, update, and manage records across any table using the Table API and Stats API. Full CRUD operations, agg... 它是一个面向 Claude Code / OpenClaw 的 AI Agent Skill 插件,目前累计下载 632 次。
如何安装 ServiceNow?
在 OpenClaw 或 Claude Code 对话框中运行命令「/install servicenow」即可一键安装,无需额外配置。
ServiceNow 是免费的吗?
是的,ServiceNow 完全免费(开源免费),可自由下载、安装和使用。
ServiceNow 支持哪些平台?
ServiceNow 跨平台运行,可在任意部署了 OpenClaw / Claude Code 的环境中使用(cross-platform)。
谁开发了 ServiceNow?
由 OnlyFlows(@onlyflowstech)开发并维护,当前版本 v1.1.0。
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