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Refund Return Strategist

Name: Refund Return Strategist
Author: harrylabsj

作者 haidong · GitHub ↗ · v1.0.0 · MIT-0

cross-platform ✓ 安全检测通过

总下载

当前安装

版本数

在 OpenClaw 中安装

/install refund-return-strategist

功能描述

Provides tailored refund, return, or exchange strategies and drafts clear messages based on your order, platform policies, and item condition.

使用说明 (SKILL.md)

Refund & Return Strategist

Generate the optimal refund, return, or exchange communication plan based on your order details, platform policies, and item condition.

What this skill does

Online shopping disputes waste hours in customer-service back-and-forth. This skill helps you pick the right strategy — firm claim, friendly negotiation, evidence supplement, or escalation — and drafts clear messages that improve your success rate.

How to use

Tell me about your order: what you bought, from which platform, what went wrong, when it arrived.
I will assess your situation against common platform rules and recommend one of four paths:
- Firm claim — clear platform-policy violation, demand resolution.
- Friendly negotiation — gray area; propose a reasonable compromise.
- Evidence supplement — gather photos, timestamps, or third-party proof.
- Escalation — dead-end with CS; prepare for platform dispute or chargeback.
I will draft a message you can send, with the right tone and key points.

Safety boundaries

Not legal advice. For high-value disputes, consult a professional.
Does not contact platforms, file disputes, or act on your behalf.
Does not encourage fraudulent claims or policy abuse.
Platform rules change — verify the latest policy for your situation.

安全使用建议

This skill appears safe to install as a drafting and planning aid. Users should still avoid sharing unnecessary personal or payment details, verify current platform policies, and consult a qualified professional for high-value or legal disputes.

功能分析

Type: OpenClaw Skill Name: refund-return-strategist Version: 1.0.0 The skill is a purely instructional text-generation tool designed to help users draft refund and return requests. It contains no executable code (as specified in skill.json), no network dependencies, and no evidence of malicious intent or prompt injection across SKILL.md or other files.

能力评估

✓ Purpose & Capability

The stated purpose is coherent: it helps users assess refund, return, exchange, and escalation options and draft messages, without taking action on their behalf.

✓ Instruction Scope

The instructions are bounded to advice and drafting; the skill explicitly says it does not contact platforms, file disputes, encourage fraud, or provide legal advice.

✓ Install Mechanism

There is no install spec, no executable code, no dependencies, and no required binaries or environment variables.

✓ Credentials

The skill requests no local system access, no network/API access, no files, and no credentials, which is proportionate for an instruction-only writing assistant.

✓ Persistence & Privilege

No persistence, background behavior, account access, or privilege requirements are shown in the artifacts.

如何使用

确保已安装 OpenClaw（本地或 Docker 部署）
在对话框中输入安装命令：/install refund-return-strategist
安装完成后，直接呼叫该 Skill 的名称或使用 /refund-return-strategist 触发
根据 Skill 的参数说明提供必要输入，即可获得结构化输出

版本历史

v1.0.0

Initial release of Refund & Return Strategist. - Helps users choose the best approach for refund, return, or exchange issues based on order and platform details. - Recommends one of four strategies: firm claim, friendly negotiation, evidence supplement, or escalation. - Drafts tailored communication for users to send to customer service. - Outlines safety boundaries, including no legal advice or direct platform contact.

元数据

Slug refund-return-strategist

版本 1.0.0

许可证 MIT-0

累计安装 0

当前安装数 0

历史版本数 1

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