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Refund Return Strategist

Name: Refund Return Strategist
Author: harrylabsj

by haidong · GitHub ↗ · v1.0.0 · MIT-0

cross-platform ✓ Security Clean

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Install in OpenClaw

/install refund-return-strategist

Description

Provides tailored refund, return, or exchange strategies and drafts clear messages based on your order, platform policies, and item condition.

README (SKILL.md)

Refund & Return Strategist

Generate the optimal refund, return, or exchange communication plan based on your order details, platform policies, and item condition.

What this skill does

Online shopping disputes waste hours in customer-service back-and-forth. This skill helps you pick the right strategy — firm claim, friendly negotiation, evidence supplement, or escalation — and drafts clear messages that improve your success rate.

How to use

Tell me about your order: what you bought, from which platform, what went wrong, when it arrived.
I will assess your situation against common platform rules and recommend one of four paths:
- Firm claim — clear platform-policy violation, demand resolution.
- Friendly negotiation — gray area; propose a reasonable compromise.
- Evidence supplement — gather photos, timestamps, or third-party proof.
- Escalation — dead-end with CS; prepare for platform dispute or chargeback.
I will draft a message you can send, with the right tone and key points.

Safety boundaries

Not legal advice. For high-value disputes, consult a professional.
Does not contact platforms, file disputes, or act on your behalf.
Does not encourage fraudulent claims or policy abuse.
Platform rules change — verify the latest policy for your situation.

Usage Guidance

This skill appears safe to install as a drafting and planning aid. Users should still avoid sharing unnecessary personal or payment details, verify current platform policies, and consult a qualified professional for high-value or legal disputes.

Capability Analysis

Type: OpenClaw Skill Name: refund-return-strategist Version: 1.0.0 The skill is a purely instructional text-generation tool designed to help users draft refund and return requests. It contains no executable code (as specified in skill.json), no network dependencies, and no evidence of malicious intent or prompt injection across SKILL.md or other files.

Capability Assessment

✓ Purpose & Capability

The stated purpose is coherent: it helps users assess refund, return, exchange, and escalation options and draft messages, without taking action on their behalf.

✓ Instruction Scope

The instructions are bounded to advice and drafting; the skill explicitly says it does not contact platforms, file disputes, encourage fraud, or provide legal advice.

✓ Install Mechanism

There is no install spec, no executable code, no dependencies, and no required binaries or environment variables.

✓ Credentials

The skill requests no local system access, no network/API access, no files, and no credentials, which is proportionate for an instruction-only writing assistant.

✓ Persistence & Privilege

No persistence, background behavior, account access, or privilege requirements are shown in the artifacts.

How to Use

Make sure OpenClaw is installed (local or Docker)
Run the install command in chat: /install refund-return-strategist
After installation, invoke the skill by name or use /refund-return-strategist
Provide required inputs per the skill's parameter spec and get structured output

Version History

v1.0.0

Initial release of Refund & Return Strategist. - Helps users choose the best approach for refund, return, or exchange issues based on order and platform details. - Recommends one of four strategies: firm claim, friendly negotiation, evidence supplement, or escalation. - Drafts tailored communication for users to send to customer service. - Outlines safety boundaries, including no legal advice or direct platform contact.

Metadata

Slug refund-return-strategist

Version 1.0.0

License MIT-0

All-time Installs 0

Active Installs 0

Total Versions 1

Frequently Asked Questions

What is Refund Return Strategist?

Provides tailored refund, return, or exchange strategies and drafts clear messages based on your order, platform policies, and item condition. It is an AI Agent Skill for Claude Code / OpenClaw, with 36 downloads so far.

How do I install Refund Return Strategist?

Run "/install refund-return-strategist" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.

Is Refund Return Strategist free?

Yes, Refund Return Strategist is completely free, licensed under MIT-0. You can download, install and use it at no cost.

Which platforms does Refund Return Strategist support?

Refund Return Strategist is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).

Who created Refund Return Strategist?

It is built and maintained by haidong (@harrylabsj); the current version is v1.0.0.

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