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Pilot Customer Support Triage Setup
作者
Calin Teodor
· GitHub ↗
· v1.0.0
· MIT-0
95
总下载
0
收藏
0
当前安装
1
版本数
在 OpenClaw 中安装
/install pilot-customer-support-triage-setup
功能描述
Deploy a customer support triage system with 3 agents. Use this skill when: 1. User wants to set up automated support ticket routing and triage 2. User is co...
安全使用建议
This skill is a coherent, instruction-only setup for three pilot agents. Before running: 1) confirm pilotctl and clawhub are legitimate and installed from trusted sources; 2) review the generated ~/.pilot/setups/customer-support-triage.json manifest before creating it; 3) be prepared to provide and securely store any API/webhook tokens needed by downstream skills (Slack, Zendesk, etc.), since those integrations will require credentials not declared here; 4) only perform handshakes with hosts you control or trust to avoid exposing ticket data; and 5) audit the individual pilot-* skills that clawhub will install, because their behavior and required credentials determine the real security/capability posture of your deployment.
功能分析
Type: OpenClaw Skill
Name: pilot-customer-support-triage-setup
Version: 1.0.0
The skill bundle provides a legitimate configuration and deployment workflow for a multi-agent customer support triage system. It uses standard ecosystem tools (clawhub, pilotctl) to install dependencies, set hostnames, and establish peer-to-peer trust manifests in ~/.pilot/setups/. No indicators of data exfiltration, malicious execution, or prompt injection were found; all actions are consistent with the stated purpose of setting up automated ticket routing and resolution.
能力标签
能力评估
Purpose & Capability
The name/description (deploy triage system) matches the requirements: the skill needs pilotctl to configure hosts and clawhub to install the listed pilot skills. Required binaries are appropriate and proportional to the task.
Instruction Scope
SKILL.md is a step-by-step setup guide (prompt for role/prefix, run clawhub installs, set hostname via pilotctl, write a manifest to ~/.pilot/setups, and perform handshakes). Instructions stay within the stated deployment scope and do not ask to read unrelated files or hidden system state.
Install Mechanism
This is instruction-only (no install spec). The risk surface is limited to the external 'clawhub' tool invoking installs of other skills; the skill itself does not download or execute code directly.
Credentials
The skill declares no environment variables or credentials (reasonable for an orchestration/setup guide). However, downstream skills referenced (e.g., pilot-webhook-bridge, pilot-slack-bridge) will likely require webhooks or API tokens to forward to helpdesk/Slack — those credentials are not discussed or declared here, so you should supply and store them securely when enabling those bridges.
Persistence & Privilege
always:false and user-invocable are appropriate. The only persistent change the guide makes is writing a manifest under the user's ~/.pilot directory (its own config area), which is expected for a setup recipe. The skill does not request system-wide config changes or other skills' credentials.
如何使用
- 确保已安装 OpenClaw（本地或 Docker 部署）
- 在对话框中输入安装命令：
/install pilot-customer-support-triage-setup - 安装完成后，直接呼叫该 Skill 的名称或使用
/pilot-customer-support-triage-setup触发 - 根据 Skill 的参数说明提供必要输入，即可获得结构化输出
版本历史
v1.0.0
Initial release
元数据
常见问题
Pilot Customer Support Triage Setup 是什么？
Deploy a customer support triage system with 3 agents. Use this skill when: 1. User wants to set up automated support ticket routing and triage 2. User is co... 它是一个面向 Claude Code / OpenClaw 的 AI Agent Skill 插件，目前累计下载 95 次。
如何安装 Pilot Customer Support Triage Setup？
在 OpenClaw 或 Claude Code 对话框中运行命令「/install pilot-customer-support-triage-setup」即可一键安装，无需额外配置。
Pilot Customer Support Triage Setup 是免费的吗？
是的，Pilot Customer Support Triage Setup 完全免费，采用 MIT-0 许可证，可自由下载、安装和使用。
Pilot Customer Support Triage Setup 支持哪些平台？
Pilot Customer Support Triage Setup 跨平台运行，可在任意部署了 OpenClaw / Claude Code 的环境中使用（cross-platform）。
谁开发了 Pilot Customer Support Triage Setup？
由 Calin Teodor（@teoslayer）开发并维护，当前版本 v1.0.0。
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