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Ai Intelligent Call Center

Name: Ai Intelligent Call Center
Author: yang1002378395-cmyk

作者 yang1002378395-cmyk · GitHub ↗ · v1.0.0 · MIT-0

cross-platform ⚠ suspicious

119

总下载

当前安装

版本数

在 OpenClaw 中安装

/install ai-call-center

功能描述

呼叫中心，来电管理 + 智能分配。

使用说明 (SKILL.md)

AI 智能呼叫中心系统

描述

呼叫中心，来电管理 + 智能分配。

功能

来电分配（智能路由）
IVR 导航（语音导航）
录音管理（通话录音）
质检评分（AI质检）
报表统计（话务统计）

定价

基础版：¥199/月（10 座席）
专业版：¥999/月（100 座席）
企业版：¥2999/月（无限座席）

适用场景

客服中心
销售热线
售后服务
投诉热线

技术栈

Python + FastAPI
呼叫中心集成
IVR 系统
AI 质检

安装

git clone https://github.com/openclaw-skills/ai-intelligent-call-center
cd ai-intelligent-call-center
pip install -r requirements.txt
python app.py

创建：2026-03-13 作者：OpenClaw Skills Team

安全使用建议

Do not run the suggested git clone / pip install / python app.py without review. Ask the publisher for: a) the GitHub repo URL and a commit/tag to verify; b) a list of exact environment variables and external services (telephony providers, DB, storage, AI APIs) the app requires; c) a privacy/compliance statement for call recordings. Before installation, manually inspect the repository (requirements.txt, app.py, any code handling credentials or network calls). If you must test, do so in an isolated environment (sandbox or disposable VM), and avoid supplying real production credentials—use test accounts or mocked endpoints. If you lack the ability to review the code, treat this skill as high-risk and prefer a vetted commercial offering or request more metadata from the author.

功能分析

Type: OpenClaw Skill Name: ai-call-center Version: 1.0.0 The skill bundle consists entirely of metadata and documentation for an 'AI Intelligent Call Center System' without any executable code. The SKILL.md and skill.json files describe standard features and provide typical installation instructions pointing to a GitHub repository (github.com/openclaw-skills/ai-intelligent-call-center). No malicious logic, data exfiltration, or prompt injection attempts were found.

能力评估

⚠ Purpose & Capability

The skill describes a full call-center system (IVR, recording, telephony integration, AI QA) which intrinsically requires telephony providers, storage, and credentialed services, but the package declares no required environment variables, binaries, or config paths. That mismatch is disproportionate to the stated purpose.

⚠ Instruction Scope

SKILL.md instructs cloning a GitHub repo and running python app.py (pip installing requirements). Those instructions cause network download and arbitrary code execution if followed, but the skill metadata does not declare what secrets, endpoints, or files the code will access. The instructions are vague about required credentials, data flows, or external endpoints.

⚠ Install Mechanism

There is no formal install spec in the registry, but SKILL.md directs users to git clone from github.com/openclaw-skills/ai-intelligent-call-center and pip install requirements.txt. Pulling and running arbitrary code from a GitHub repo is a real install/execution step. GitHub is a common host (lower risk than unknown servers) but running unreviewed code remains risky and the skill provides no linkable homepage or verification.

⚠ Credentials

No environment variables or credentials are declared, yet a call-center app typically needs API keys (telephony/SIP/Twilio/Agora), DB credentials, storage, and possibly transcription/AI keys. The absence of declared credentials is inconsistent and could hide required secrets in the repo or runtime configuration.

✓ Persistence & Privilege

The skill is instruction-only, has always:false, and does not request persistent platform privileges or automatic always-on invocation. It does not modify other skills' config as presented.

如何使用

确保已安装 OpenClaw（本地或 Docker 部署）
在对话框中输入安装命令：/install ai-call-center
安装完成后，直接呼叫该 Skill 的名称或使用 /ai-call-center 触发
根据 Skill 的参数说明提供必要输入，即可获得结构化输出

版本历史

v1.0.0

ai-intelligent-call-center 1.0.0 初始发布 - 提供来电管理与智能分配功能 - 支持 IVR 语音导航与智能路由 - 内置通话录音和 AI 质检评分 - 提供详尽的话务报表与统计 - 多种定价方案，适用于不同规模的呼叫中心

元数据

Slug ai-call-center

版本 1.0.0

许可证 MIT-0

累计安装 0

当前安装数 0

历史版本数 1

常见问题