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Ai Intelligent Call Center
by
yang1002378395-cmyk
· GitHub ↗
· v1.0.0
· MIT-0
119
Downloads
0
Stars
0
Active Installs
1
Versions
Install in OpenClaw
/install ai-call-center
Description
呼叫中心，来电管理 + 智能分配。
README (SKILL.md)
AI 智能呼叫中心系统
描述
呼叫中心，来电管理 + 智能分配。
功能
- 来电分配（智能路由）
- IVR 导航（语音导航）
- 录音管理（通话录音）
- 质检评分（AI质检）
- 报表统计（话务统计）
定价
- 基础版：¥199/月（10 座席）
- 专业版：¥999/月（100 座席）
- 企业版：¥2999/月（无限座席）
适用场景
- 客服中心
- 销售热线
- 售后服务
- 投诉热线
技术栈
- Python + FastAPI
- 呼叫中心集成
- IVR 系统
- AI 质检
安装
git clone https://github.com/openclaw-skills/ai-intelligent-call-center
cd ai-intelligent-call-center
pip install -r requirements.txt
python app.py
创建：2026-03-13 作者：OpenClaw Skills Team
Usage Guidance
Do not run the suggested git clone / pip install / python app.py without review. Ask the publisher for: a) the GitHub repo URL and a commit/tag to verify; b) a list of exact environment variables and external services (telephony providers, DB, storage, AI APIs) the app requires; c) a privacy/compliance statement for call recordings. Before installation, manually inspect the repository (requirements.txt, app.py, any code handling credentials or network calls). If you must test, do so in an isolated environment (sandbox or disposable VM), and avoid supplying real production credentials—use test accounts or mocked endpoints. If you lack the ability to review the code, treat this skill as high-risk and prefer a vetted commercial offering or request more metadata from the author.
Capability Analysis
Type: OpenClaw Skill
Name: ai-call-center
Version: 1.0.0
The skill bundle consists entirely of metadata and documentation for an 'AI Intelligent Call Center System' without any executable code. The SKILL.md and skill.json files describe standard features and provide typical installation instructions pointing to a GitHub repository (github.com/openclaw-skills/ai-intelligent-call-center). No malicious logic, data exfiltration, or prompt injection attempts were found.
Capability Assessment
Purpose & Capability
The skill describes a full call-center system (IVR, recording, telephony integration, AI QA) which intrinsically requires telephony providers, storage, and credentialed services, but the package declares no required environment variables, binaries, or config paths. That mismatch is disproportionate to the stated purpose.
Instruction Scope
SKILL.md instructs cloning a GitHub repo and running python app.py (pip installing requirements). Those instructions cause network download and arbitrary code execution if followed, but the skill metadata does not declare what secrets, endpoints, or files the code will access. The instructions are vague about required credentials, data flows, or external endpoints.
Install Mechanism
There is no formal install spec in the registry, but SKILL.md directs users to git clone from github.com/openclaw-skills/ai-intelligent-call-center and pip install requirements.txt. Pulling and running arbitrary code from a GitHub repo is a real install/execution step. GitHub is a common host (lower risk than unknown servers) but running unreviewed code remains risky and the skill provides no linkable homepage or verification.
Credentials
No environment variables or credentials are declared, yet a call-center app typically needs API keys (telephony/SIP/Twilio/Agora), DB credentials, storage, and possibly transcription/AI keys. The absence of declared credentials is inconsistent and could hide required secrets in the repo or runtime configuration.
Persistence & Privilege
The skill is instruction-only, has always:false, and does not request persistent platform privileges or automatic always-on invocation. It does not modify other skills' config as presented.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install ai-call-center - After installation, invoke the skill by name or use
/ai-call-center - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
ai-intelligent-call-center 1.0.0 初始发布
- 提供来电管理与智能分配功能
- 支持 IVR 语音导航与智能路由
- 内置通话录音和 AI 质检评分
- 提供详尽的话务报表与统计
- 多种定价方案，适用于不同规模的呼叫中心
Metadata
Frequently Asked Questions
What is Ai Intelligent Call Center?
呼叫中心，来电管理 + 智能分配。 It is an AI Agent Skill for Claude Code / OpenClaw, with 119 downloads so far.
How do I install Ai Intelligent Call Center?
Run "/install ai-call-center" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Ai Intelligent Call Center free?
Yes, Ai Intelligent Call Center is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does Ai Intelligent Call Center support?
Ai Intelligent Call Center is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created Ai Intelligent Call Center?
It is built and maintained by yang1002378395-cmyk (@yang1002378395-cmyk); the current version is v1.0.0.
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