← Back to Skills Marketplace
78
Downloads
0
Stars
0
Active Installs
1
Versions
Install in OpenClaw
/install enterprise-kb-builder
Description
上传文档自动生成结构化知识库,支持意图识别/话术优化/多轮对话设计
README (SKILL.md)
企业级智能客服知识库构建器
上传产品文档/FAQ/历史对话,自动生成结构化知识库。
触发条件
当用户需要:
- 从文档自动构建客服知识库
- 设计多轮对话流程
- 优化客服话术
执行流程
- 接收产品文档/FAQ/历史对话数据
- 自动提取意图和知识点
- 结构化分类(7 大类 30+ 子意图)
- 生成话术模板(5 行业×4 语气)
- 设计多轮对话流程
- 添加敏感词过滤
- 输出完整知识库
注意事项
- 知识库需人工审核后上线
- 定期更新维护
- 结合用户反馈持续优化
Usage Guidance
This skill appears internally consistent and implements on-device text processing for building a knowledge base. Before installing, consider: 1) privacy: do not feed sensitive PII (IDs, bank numbers, medical details) unless you confirm how the agent executes the skill and whether any data leaves your environment; 2) verify network behavior: review the full index.js (complete file) for any HTTP/remote calls or telemetry not visible here; 3) test with sanitized sample documents and verify the sensitive-word filtering and manual-review workflow work as you expect; 4) confirm the vendor/source/trustworthiness (homepage is missing) and licensing/pricing terms. If you want, provide the remaining truncated portions of index.js and I will re-check for hidden network calls or other unexpected behavior.
Capability Analysis
Type: OpenClaw Skill
Name: enterprise-kb-builder
Version: 1.0.0
The skill is a legitimate text-processing utility designed to structure product documentation into a customer service knowledge base. The logic in index.js performs intent classification, tone optimization, and sensitive word filtering using static keyword maps and regex, with no evidence of data exfiltration, network requests, or malicious execution.
Capability Assessment
Purpose & Capability
Name/description, SKILL.md, manifest, README and index.js all describe the same functionality: ingest raw content, extract intents, optimize tone, design dialogue flows, filter sensitive words and produce structured knowledge entries. There are no required env vars, binaries, or unrelated dependencies declared that would be disproportionate to the stated purpose.
Instruction Scope
SKILL.md runtime instructions are narrowly scoped: upload/receive documents, extract intents/knowledge points, structure/classify, generate templates and flows, run sensitive-word checks, and recommend manual review. The instructions do not tell the agent to read unrelated system files, other credentials, or to transmit data to external endpoints.
Install Mechanism
No install spec is present (instruction-only skill). An index.js implementation is included but there are no download/install steps, external package fetches, or archive extraction in the manifest. Risk from installation is minimal given no external install sources.
Credentials
The skill does not declare or require any environment variables, credentials, or config paths. The processing in index.js appears to operate on provided input only (raw_content, industry, tone, output_format). No unrelated secrets or service access are requested.
Persistence & Privilege
Flags show always: false and normal autonomous invocation allowed. The skill does not request persistent system-wide presence or changes to other skills or agent configuration.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install enterprise-kb-builder - After installation, invoke the skill by name or use
/enterprise-kb-builder - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
付费技能首发 - 企业级知识库构建
Metadata
Frequently Asked Questions
What is 企业级智能客服知识库构建器?
上传文档自动生成结构化知识库,支持意图识别/话术优化/多轮对话设计. It is an AI Agent Skill for Claude Code / OpenClaw, with 78 downloads so far.
How do I install 企业级智能客服知识库构建器?
Run "/install enterprise-kb-builder" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is 企业级智能客服知识库构建器 free?
Yes, 企业级智能客服知识库构建器 is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does 企业级智能客服知识库构建器 support?
企业级智能客服知识库构建器 is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created 企业级智能客服知识库构建器?
It is built and maintained by Amaxclaw (@amaxclaw); the current version is v1.0.0.
More Skills