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Query Customer Service Record

by xiaodouzi · GitHub ↗ · v1.0.0 · MIT-0
cross-platform ✓ Security Clean
101
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0
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1
Active Installs
1
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Install in OpenClaw
/install query-customer-service-record
Description
查询霍小钉客户服务记录。使用场景:用户需要查询某个客户的服务小计记录时,自动解析客户名称、调用搜索接口确认客户、处理多客户选择、查询服务记录并展示总结。
Usage Guidance
This skill appears to do only what it claims: it calls two API endpoints on a configurable base_url and formats the results. Before installing or using it, verify: 1) the default base_url (https://hxd.ahdingtalk.com:8843) is the intended/authorized endpoint for your organization; 2) whether the API requires authentication in your environment (the script assumes none); 3) the environment has Python and the 'requests' library; and 4) you are comfortable allowing the agent to make network requests to the provided base_url because customer records are likely sensitive. If you plan to use it productionally, consider adding TLS/hostname validation checks, authentication headers, and explicit handling/logging policies for sensitive data.
Capability Analysis
Type: OpenClaw Skill Name: query-customer-service-record Version: 1.0.0 The skill bundle is designed to query customer service records from a specific business API (hxd.ahdingtalk.com). The Python script (scripts/query_service.py) implements standard search and retrieval logic using the requests library, and the instructions in SKILL.md accurately reflect the code's behavior without any evidence of malicious intent, data exfiltration, or prompt injection.
Capability Assessment
Purpose & Capability
Name/description match the behavior: the SKILL.md and included script only call customer search and service-record endpoints on a configurable base_url. No unrelated credentials, binaries, or services are requested.
Instruction Scope
Runtime instructions stay within the stated scope: parse customer name/time, call the provided script to search and fetch records, ask the user to disambiguate when multiple matches occur, and format results. The instructions do not request unrelated files, environment variables, or system data.
Install Mechanism
No install spec (instruction-only) and a small Python script is bundled. This is low risk, but users must ensure Python and the 'requests' package are available; nothing is downloaded from external URLs.
Credentials
The skill requires no environment variables or credentials. The script accepts a base_url parameter (default provided) and currently assumes no authentication — this aligns with the SKILL.md note that auth can be added later.
Persistence & Privilege
Skill is not always-enabled, does not request system or other-skill configuration, and does not persist or modify global agent settings.
How to Use
  1. Make sure OpenClaw is installed (local or Docker)
  2. Run the install command in chat: /install query-customer-service-record
  3. After installation, invoke the skill by name or use /query-customer-service-record
  4. Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
Initial release of the query-customer-service-record skill. - Enables users to query and summarize customer service records for 霍小钉. - Automatically extracts customer names and optional time ranges from user input. - Handles customer search, including multiple or zero matches with user prompts. - Retrieves and formats detailed service records, including counts, participants, service types, and time span. - Provides clear workflows, error handling, and usage examples.
Metadata
Slug query-customer-service-record
Version 1.0.0
License MIT-0
All-time Installs 1
Active Installs 1
Total Versions 1
Frequently Asked Questions

What is Query Customer Service Record?

查询霍小钉客户服务记录。使用场景:用户需要查询某个客户的服务小计记录时,自动解析客户名称、调用搜索接口确认客户、处理多客户选择、查询服务记录并展示总结。 It is an AI Agent Skill for Claude Code / OpenClaw, with 101 downloads so far.

How do I install Query Customer Service Record?

Run "/install query-customer-service-record" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.

Is Query Customer Service Record free?

Yes, Query Customer Service Record is completely free, licensed under MIT-0. You can download, install and use it at no cost.

Which platforms does Query Customer Service Record support?

Query Customer Service Record is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).

Who created Query Customer Service Record?

It is built and maintained by xiaodouzi (@adtomato); the current version is v1.0.0.

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