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Support Systems
作者
Jatin Khatri
· GitHub ↗
· v0.1.0
327
总下载
0
收藏
0
当前安装
1
版本数
在 OpenClaw 中安装
/install support-systems
功能描述
Build and scale customer support for a solopreneur business. Use when setting up support channels, writing help docs, reducing support volume, improving resp...
安全使用建议
This skill is a safe, self-contained playbook for customer support and does not ask for credentials or install code. Before you let an agent act on its advice (for example, to create docs, connect to Intercom, or post messages), review any prompts that request third-party credentials or take actions on your accounts. If a future version adds an install step or environment variables, re-check those for proportionality and trusted sources before granting access.
功能分析
Type: OpenClaw Skill
Name: support-systems
Version: 0.1.0
The skill bundle contains standard metadata and a detailed markdown document (`SKILL.md`) providing instructions and advice on building customer support systems. There is no executable code, shell commands, network calls, or any form of prompt injection targeting the AI agent. The content is purely informational and aligns perfectly with the stated purpose, showing no signs of malicious intent or high-risk vulnerabilities.
能力评估
Purpose & Capability
The name and description match the SKILL.md content: a step-by-step playbook for choosing channels, SLAs, help docs, templates, and automation. The skill declares no binaries, env vars, or installs — consistent with a documentation/playbook skill.
Instruction Scope
The instructions are high-level operational guidance and templates only. They do not instruct the agent to read system files, access environment variables, modify configs, or transmit data to external endpoints. Third-party tools (Intercom, Notion, HelpScout) are mentioned as recommendations but no integration steps or credential use are specified.
Install Mechanism
There is no install specification and no code files; the skill is instruction-only, so nothing will be downloaded or written to disk by the skill itself.
Credentials
The skill requests no environment variables, secrets, or config paths. Mentions of third-party services are advisory; no unrelated credentials are requested.
Persistence & Privilege
always is false and the skill does not request persistent or elevated platform privileges. It does not attempt to modify other skills or system-wide settings.
如何使用
- 确保已安装 OpenClaw（本地或 Docker 部署）
- 在对话框中输入安装命令：
/install support-systems - 安装完成后，直接呼叫该 Skill 的名称或使用
/support-systems触发 - 根据 Skill 的参数说明提供必要输入，即可获得结构化输出
版本历史
v0.1.0
Initial release of support-systems skill.
- Provides a step-by-step guide to build and scale customer support operations for solopreneurs.
- Covers support channel selection, help center setup, SLA targets, automation strategies, and self-service tools.
- Includes ready-to-use templates for common questions and best practices for time management.
- Offers concrete tooling and automation suggestions to reduce support volume and improve efficiency.
- Clearly describes prioritization and triage techniques to manage support queue as a solo operator.
元数据
常见问题
Support Systems 是什么？
Build and scale customer support for a solopreneur business. Use when setting up support channels, writing help docs, reducing support volume, improving resp... 它是一个面向 Claude Code / OpenClaw 的 AI Agent Skill 插件，目前累计下载 327 次。
如何安装 Support Systems？
在 OpenClaw 或 Claude Code 对话框中运行命令「/install support-systems」即可一键安装，无需额外配置。
Support Systems 是免费的吗？
是的，Support Systems 完全免费（开源免费），可自由下载、安装和使用。
Support Systems 支持哪些平台？
Support Systems 跨平台运行，可在任意部署了 OpenClaw / Claude Code 的环境中使用（cross-platform）。
谁开发了 Support Systems？
由 Jatin Khatri（@jk-0001）开发并维护，当前版本 v0.1.0。
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