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Smart Customer Service Cn
作者
huyong2023
· GitHub ↗
· v1.0.1
1190
总下载
0
收藏
10
当前安装
2
版本数
在 OpenClaw 中安装
/install smart-customer-service-cn
功能描述
智能客服机器人 - 24小时在线客服,自动回复、知识库管理、多渠道支持
使用说明 (SKILL.md)
name: smart-customer-service-cn version: 1.0.0 description: 智能客服机器人 - 24小时在线客服,自动回复、知识库管理、多渠道支持 author: 赚钱小能手 category: business tags:
- 客服
- 机器人
- 自动回复
- 知识库
- 企业
pricing:
free:
price: 0
features:
- 每天100条消息自动回复
- 基础知识库(10个问答对)
- 单渠道接入
- 基础数据统计 basic: price: 99 cycle: monthly features:
- 无限消息自动回复
- 知识库管理(100个问答对)
- 多渠道接入(微信/QQ/网页)
- 智能学习(自动优化回复)
- 数据分析报表
- 工单系统 pro: price: 299 cycle: monthly features:
- 包含基础版所有功能
- 无限知识库条目
- AI智能对话(上下文理解)
- 情感分析(识别用户情绪)
- 多人协作管理
- API接口对接
- 自定义欢迎语
- 敏感词过滤 enterprise: price: 999 cycle: monthly features:
- 包含Pro版所有功能
- 私有化部署
- 定制开发(专属功能)
- 专属技术支持
- SLA保障(99.9%可用性)
- 多语言支持
- 智能路由(转人工客服)
- VIP专属服务群
安全使用建议
This skill is an instruction-only listing that describes a commercial customer-service product and does not include code or request credentials. Before installing or enabling it in a production agent, consider: (1) the skill has no source, homepage, or vendor contact listed—ask the publisher for provenance and a privacy/data-handling policy; (2) clarify how user data would be routed if the skill is later extended to call external APIs (get details on endpoints and required credentials); and (3) if you intend to use paid features, confirm billing and SLA terms with the vendor. Because there is no code to inspect, you cannot verify runtime behavior from this package alone—treat it as a marketing/metadata entry unless more technical details are provided.
功能分析
Type: OpenClaw Skill
Name: smart-customer-service-cn
Version: 1.0.1
The provided files, `_meta.json` and `SKILL.md`, contain only metadata and pricing information for an OpenClaw skill. There is no executable code, no instructions for an AI agent that could lead to prompt injection, and no evidence of malicious intent such as data exfiltration, unauthorized execution, or persistence mechanisms. The content is purely descriptive and aligns with standard skill bundle information.
能力评估
Purpose & Capability
The name/description (智能客服机器人) match the SKILL.md content (service features, pricing tiers). There are no unrelated environment variables, binaries, or install steps declared.
Instruction Scope
SKILL.md contains only metadata and product/pricing details; it does not instruct the agent to read files, access environment variables, call external endpoints, or perform other actions outside the advertised functionality.
Install Mechanism
No install spec and no code files are present, so nothing will be written to disk or installed by the platform as part of this skill.
Credentials
The skill declares no required environment variables, credentials, or config paths. That is proportionate for a description-only skill that advertises features/pricing only.
Persistence & Privilege
always is false and the skill is user-invocable; it does not request persistent or elevated platform privileges.
如何使用
- 确保已安装 OpenClaw(本地或 Docker 部署)
- 在对话框中输入安装命令:
/install smart-customer-service-cn - 安装完成后,直接呼叫该 Skill 的名称或使用
/smart-customer-service-cn触发 - 根据 Skill 的参数说明提供必要输入,即可获得结构化输出
版本历史
v1.0.1
- 移除了SKILL.md中“快速开始”、“使用场景”、“收益预测”、“选择我们”和“联系我们”等详细说明和案例内容,仅保留核心配置信息与定价方案。
- 精简文档,专注于技能的定价、功能条目和支付方式描述。
- 便于开发者或集成方快速查阅技能功能与价格。
v1.0.0
smart-customer-service-cn v1.0.0 changelog
- 首发上线,支持24小时智能客服自动回复
- 集成知识库管理,支持多渠道接入(微信、QQ、网页、API)
- 提供多种定价方案(免费、基础、Pro、企业版),满足不同企业需求
- 功能包括情感分析、AI对话、数据统计、智能学习及多人协作
- 支持自定义欢迎语和敏感词过滤,保障企业沟通质量
元数据
常见问题
Smart Customer Service Cn 是什么?
智能客服机器人 - 24小时在线客服,自动回复、知识库管理、多渠道支持. 它是一个面向 Claude Code / OpenClaw 的 AI Agent Skill 插件,目前累计下载 1190 次。
如何安装 Smart Customer Service Cn?
在 OpenClaw 或 Claude Code 对话框中运行命令「/install smart-customer-service-cn」即可一键安装,无需额外配置。
Smart Customer Service Cn 是免费的吗?
是的,Smart Customer Service Cn 完全免费(开源免费),可自由下载、安装和使用。
Smart Customer Service Cn 支持哪些平台?
Smart Customer Service Cn 跨平台运行,可在任意部署了 OpenClaw / Claude Code 的环境中使用(cross-platform)。
谁开发了 Smart Customer Service Cn?
由 huyong2023(@huyong2023)开发并维护,当前版本 v1.0.1。
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