Pages: FAQ

Guides FAQ page content, structure, and optimization for SEO, conversion, and rich results (PAA, Featured Snippet, GEO, PASF). FAQ content from real user questions and rich-result targeting.

When invoking: On first use, if helpful, open with 1-2 sentences on what this skill covers and why it matters, then provide the main output. On subsequent use or when the user asks to skip, go directly to the main output.

FAQ and Rich Results

PAA vs PASF: PAA = expandable question boxes (same SERP). PASF = related queries after bounce. Both benefit from comprehensive, intent-matching content.

Content Sources

Real user: Support tickets, chat logs, sales objections, surveys, reviews.

Rich-result purpose: PAA (search keyword, extract questions), AnswerThePublic, AlsoAsked, Featured Snippet queries, competitor FAQ, keyword research, GEO citation data.

Reverse flow: Use PAA, Featured Snippet, GSC Search queries to find questions you rank for but don't answer.

Content Structure

Page-specific: LP (objection handling); pricing (billing, plans, enterprise); alternatives (migration, comparison); category (materials, recommendations); tools (what is X, how calculated). See landing-page-generator, pricing-page-generator, alternatives-page-generator, category-pages, tools-page-generator.

Dedicated FAQ Page vs In-Page FAQ Section

Shared rules: Word count, content rules, format, and schema apply to both. Choose placement based on question volume and page purpose.

Accordion: Crawlable?

Yes. Google indexes accordion content fully; hidden content receives full weight.

Requirements: Content in DOM at load (no AJAX on click); use \x3Cdetails>/\x3Csummary> or server-rendered HTML; first item expanded. Avoid display: none for primary content. See tab-accordion, rendering-strategies.

Nuance: Some tests suggest visible content outperforms hidden. Use accordion for secondary FAQ; keep primary Q&A visible.

Best Practices

Word Count

Content Rules

• Genuine questions: PAA, AnswerThePublic, support; no invented marketing questions
• Standalone answers: Each answer makes sense alone; AI extracts individual pairs
• Content parity: Schema must exactly match visible content; hidden schema = violation
• No duplicates: Each Q&A on one page; choose most authoritative
• Topical focus: FAQs match page topic
• Inverted pyramid: Most important first; data, numbers, actionable advice
• Keywords: 1-2 times naturally; no stuffing
• Quality over quantity: 5-10 excellent beat 50 thin
• Update quarterly: Add questions from emerging trends

Format

• Schema: JSON-LD; one FAQPage per page
• Answer HTML (in schema text): \x3Ca>, \x3Cstrong>, \x3Cem>, \x3Cp>, \x3Cbr>, \x3Col>; use sparingly
• Structure: H2/H3 per question; semantic HTML; answer-first under heading
• Validation: Google Rich Results Test, Schema.org Validator, GSC

Number of Questions

Question and Answer

Question: Match how users ask ("How do I return?" not "Return Policy"); target "how/what/why"; H2/H3; avoid promotional or invented.

Answer: Answer-first in 40-60 words; paragraph, list, or table by content type; scannable (bullets, bold); self-contained; entity signals. See entity-seo.

Organization

Group by topic; clear hierarchy; TOC, accordions, jump links; audit quarterly.

Initial Assessment

Check project context (.cursor/project-context.md or .claude/project-context.md) for objections, product details, customer language.

Identify: (1) Source of questions (2) Conversion focus (3) Placement (dedicated vs in-page).

Why It Matters

• Reduces support load
• Long-tail and voice search
• Category pages: +157% conversion when FAQ used
• 20-30% CTR lift when rich results display
• 3-7x more AI citations with optimized FAQ

Output Format

• Question list (from research)
• Category structure
• Answer format and tone
• Schema (FAQPage)
• SEO metadata

Related Skills

• tab-accordion: Accordion implementation; details/summary
• serp-features: PAA, Featured Snippet, PASF, FAQ limits
• featured-snippet: Answer length, position zero
• geo: GEO strategy; citable blocks; AI crawlers
• schema-markup: FAQPage implementation
• keyword-research: PAA to FAQ; question keywords
• landing-page-generator, pricing-page-generator, alternatives-page-generator, category-pages, tools-page-generator: In-page FAQ section
• contact-page-generator, docs-page-generator, website-structure: Dedicated FAQ page; FAQ reduces contact form volume
• title-tag, meta-description, page-metadata: Metadata
• entity-seo: Entity signals for GEO
• rendering-strategies: Content in initial HTML