功能描述

Operational assistant for independent climbing gyms and bouldering studios — membership management, churn reduction, route-setting coordination, youth progra...

使用说明 (SKILL.md)

Climbing Gym Operations

Name: Climbing Gym Operations
Author: joshbuildswithdoit

Autonomous operations assistant for independent climbing gyms and bouldering studios.

What It Does

Membership & Churn Management

Track active members, plan types, billing dates, and visit frequency
Flag at-risk members: no visit in 14+ days, declining frequency, payment failures
Generate re-engagement outreach (email/SMS templates) for at-risk members at 14/21/30 day marks
Track churn rate monthly (industry avg: 3-5%/mo) — alert when trending above baseline
Intro class → membership conversion tracking: who visited trial, who converted, follow-up sequence
Monthly membership growth report: new joins, cancellations, net change, revenue impact

Route Setting & Facility

Route-setting rotation calendar: track wall sections, last set date, grade distribution
Alert when a section hasn't been reset in 6+ weeks (staleness = member boredom = churn)
Grade distribution audit: ensure balanced spread across V0-V10 / 5.6-5.13 for member mix
Track setter hours and cost per reset
Facility maintenance schedule: holds washing, mat cleaning, HVAC filters, wall inspections
Equipment inventory: rental shoes, harnesses, belay devices — track condition and replacement cycle

Youth Programs & Events

Youth team practice schedule management with coach assignments
Birthday party booking pipeline: inquiry → deposit → confirmation → day-of checklist → follow-up
Summer camp session planning: capacity, waitlist, staffing ratios (1:8 recommended)
Competition calendar: local/regional comp dates, registration deadlines, team logistics
Corporate event pipeline: inquiry → quote → booking → setup → invoice → feedback

Safety & Compliance

Waiver tracking: flag expired/missing waivers for active members
Belay certification management: who's certified, expiration dates, re-certification reminders
Incident/accident log: track falls, injuries, near-misses with severity rating
Annual safety audit checklist: auto-belay inspection, anchor testing, hold torque checks, mat condition
Insurance renewal tracking with premium history
Staff certification tracking: first aid, CPR, climbing instructor certs

Financial Operations

Monthly P&L by revenue stream: memberships (target 70%), day passes (15%), youth (15%), retail, events
Day pass vs membership conversion rate tracking
Revenue per square foot benchmarking (industry: $24-38/sqft)
Payroll as % of revenue monitoring (target: 30-40%)
Gear rental ROI tracking (80%+ margin expected)
Seasonal revenue patterns: flag slow months, suggest promotions

Marketing & Community

Social media content calendar tied to route-setting (new routes = photo ops = posts)
Member milestone celebrations: 100th visit, 1-year anniversary, grade breakthrough
NPS survey automation: quarterly pulse, track score over time
Review monitoring: Google, Yelp alerts when new reviews post
Referral program tracking: who referred whom, reward fulfillment
Local climbing community event calendar (outdoor meetups, film screenings, clinics)

Reference Files

references/safety-compliance-checklist.md

Complete safety audit checklist covering auto-belay systems, anchor points, hold integrity, mat condition, belay device inspection, emergency procedures, and staff certification requirements.

references/revenue-optimization-playbook.md

Revenue diversification strategies for independent climbing gyms with benchmarks from the $682M US industry. Covers membership tier design, day pass conversion funnels, youth program scaling, corporate events, retail optimization, and seasonal promotion templates.

Example Interactions

User: "Our churn spiked to 7% this month. What's going on?" Agent: Pulls visit frequency data for cancelled members. Identifies pattern (e.g., 80% hadn't visited in 21+ days before cancelling). Cross-references with route-setting calendar — finds the bouldering area hasn't been reset in 8 weeks. Recommends immediate reset + re-engagement campaign to at-risk members with "new routes just dropped" messaging.

User: "We have a corporate event inquiry for 30 people next Friday." Agent: Generates quote ($1,200-1,500 for 30 pax based on $40-50/person), creates event checklist (staff needed: 3 belayers + 1 coordinator, harness/shoe inventory check, waiver pre-send, catering options), drafts confirmation email with liability waiver link, and schedules follow-up for day-after feedback + rebooking.

User: "How are we doing on youth programs this quarter?" Agent: Pulls enrollment vs capacity for each program (team, camps, birthday parties). Shows revenue contribution, compares to 15% target. Flags if summer camp registration is behind last year's pace. Suggests early-bird pricing deadline to drive urgency.

Who This Is For

Independent climbing gym owners (single location)
Gym managers responsible for day-to-day operations
Small climbing gym chains (2-5 locations)
Bouldering studio operators

Industry Context

US climbing gym market: $682M (2025), 611 commercial facilities, 10.5% CAGR
Average member: age 28-35, $100K+ household income, 72% college-educated
Olympic effect driving 25% of new climbers since 2020
Insurance costs rising ~20% over 3 years — safety compliance is increasingly critical

安全使用建议

This skill appears to be what it says (an operations assistant for climbing gyms) but it omits critical integration and data-access details. Before installing or enabling it: 1) Ask the publisher for a precise list of required integrations and exact environment variables/credentials (membership DB, billing provider, email/SMS service, review APIs, POS). 2) Require least-privilege API keys (read-only where possible) and consider creating sandbox/test data accounts first. 3) Confirm how PII is stored, processed, and transmitted; insist on TLS endpoints and no logging of full payment data. 4) Restrict the skill's access to only the systems it needs (use service accounts) and enable audit logging. 5) If you allow autonomous invocation, limit its scope initially and monitor actions closely (especially outbound messages and any changes to billing). If the publisher cannot provide clear, explicit integration requirements and a data-flow diagram, treat the skill as high-risk and do not provide production credentials.

功能分析

Type: OpenClaw Skill Name: climbing-gym-ops Version: 1.0.0 The climbing-gym-ops skill bundle is a collection of operational templates and business strategies for climbing gym management. It contains no executable code, consisting entirely of Markdown documentation (SKILL.md, revenue-optimization-playbook.md, safety-compliance-checklist.md) and metadata. There are no indicators of data exfiltration, malicious execution, or harmful prompt injection; the instructions are strictly aligned with the stated purpose of gym operations and safety compliance.

能力评估

ℹ Purpose & Capability

The name/description align with the SKILL.md: membership, churn, route-setting, safety, events and revenue work are all described and supported by the instructions and reference docs. However, the capabilities implicitly require integrations (membership DB, billing processor, email/SMS provider, review monitoring, possibly POS and scheduling systems) that are not declared anywhere in the skill metadata.

⚠ Instruction Scope

The SKILL.md repeatedly instructs the agent to 'pull' visit, billing, waiver, incident, and enrollment data and to generate outreach (email/SMS) and review-monitoring alerts. It is vague about which data sources, endpoints, or accounts to use and gives the agent broad discretion to fetch and correlate sensitive PII and financial data. That open-ended guidance increases risk because it does not constrain where data comes from or how external communications are sent.

✓ Install Mechanism

Instruction-only skill with no install spec and no code files — nothing is written to disk and no external packages are pulled. This is the lowest-risk install mechanism.

⚠ Credentials

No environment variables, credentials, or config paths are declared, yet the described functionality clearly needs access to membership databases, billing/payment processors, email/SMS services, and review APIs. The omission means required secrets/keys and their scope are unspecified — a transparency and least-privilege concern (users wouldn't know which credentials to provide or what the skill will access).

✓ Persistence & Privilege

The skill does not request always:true, does not declare system config modifications, and does not ask to persist settings. Autonomous invocation is permitted (platform default) and appropriate for this class of assistant, but combined with the other concerns it warrants caution.

版本历史

v1.0.0

climbing-gym-ops 1.0.0 initial release - Launches an autonomous operational assistant for independent climbing gyms and bouldering studios. - Features include membership management, churn tracking and reduction, route-setting and maintenance coordination, youth program/event scheduling, and safety compliance tracking. - Offers tools for financial operations, including P&L breakdowns, payroll, rental ROI, and seasonal revenue analysis. - Integrates marketing support: social media calendar, milestone recognition, NPS automation, and referral/review tracking. - Reference checklists and playbooks included for safety audits and revenue optimization. - Designed for single-location gyms and small chains with 200–1,000 members.

元数据

Slug climbing-gym-ops

版本 1.0.0

许可证 MIT-0

累计安装 0

当前安装数 0

历史版本数 1

常见问题