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Mova Churn Prediction
by
Sergii Miasoiedov
· GitHub ↗
· v1.0.1
· MIT-0
221
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0
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Active Installs
4
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Install in OpenClaw
/install mova-churn-prediction
Description
Analyze customer behavior signals to predict churn probability and route retention campaign decisions through a human approval gate via MOVA HITL. Trigger wh...
Usage Guidance
This skill appears to do what it says: run churn scoring and require human approval. Before installing or using it, do the following: (1) Review the openclaw-mova plugin separately — confirm its origin, install method, and any required environment variables or API keys. (2) Verify which connectors (events, churn model, CRM) will be accessed and ensure they receive only the minimum scopes/credentials needed. (3) Confirm data residency, encryption, and retention policies for api.mova-lab.eu and MOVA R2 storage to satisfy GDPR and internal compliance. (4) If you need greater assurance, request the plugin's manifest or source and audit what network endpoints it contacts and what secrets it requires. If those checks are satisfactory, the skill's behavior is coherent with its stated purpose.
Capability Analysis
Type: OpenClaw Skill
Name: mova-churn-prediction
Version: 1.0.1
The skill defines a legitimate Human-In-The-Loop (HITL) workflow for customer churn prediction using the MOVA platform. It provides structured instructions for the agent to ingest behavior data, generate risk scores, and require human approval before taking action, with all external data transfers to api.mova-lab.eu clearly documented in SKILL.md. The skill explicitly prohibits manual shell or HTTP execution and focuses on maintaining an audit trail for GDPR compliance.
Capability Assessment
Purpose & Capability
Name/description align with the instructions: the skill ingests customer activity, runs a churn model, surfaces an at-risk list, and routes decisions through a human approval gate. The external endpoints (MOVA API, events connector, churn model connector, CRM) are coherent for this purpose.
Instruction Scope
SKILL.md instructs the agent to call a single HITL tool (mova_hitl_start_churn), present results, and require human approval before launching actions. There are no instructions to read unrelated local files, examine arbitrary env vars, or exfiltrate data beyond the declared MOVA/connector endpoints. GDPR and escalation policy checks are explicitly described.
Install Mechanism
This is an instruction-only skill (no install spec, no code). The metadata points to an external plugin (openclaw-mova) via an installCmd, but the skill itself does not include an install specification or package sources. That reduces on-disk risk, but you must still install the plugin separately — review that plugin's install origin and contents before installing.
Credentials
The skill declares no required env vars at the registry level, yet it depends on external connectors (MOVA API, events connector, CRM, churn model connector) that will almost certainly require credentials/keys and network access. The lack of declared required credentials in the skill is a transparency gap — verifying the plugin's required secrets/scopes is necessary to ensure proportional access.
Persistence & Privilege
always:false and user-invocable:true (defaults) — the skill does not request permanent/system-wide presence. No skill-owned installs or config-modifying actions are described. Audit records are written to MOVA R2 storage as part of normal operation (expected for an audit trail).
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install mova-churn-prediction - After installation, invoke the skill by name or use
/mova-churn-prediction - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.1
Added Contract Skill type label.
v1.2.0
Fix: remove incorrect API key requirement
v1.1.0
Add demo screenshots from live agent run
v1.0.0
Initial release: churn prediction HITL workflow with human-gated retention campaign decision
Metadata
Frequently Asked Questions
What is Mova Churn Prediction?
Analyze customer behavior signals to predict churn probability and route retention campaign decisions through a human approval gate via MOVA HITL. Trigger wh... It is an AI Agent Skill for Claude Code / OpenClaw, with 221 downloads so far.
How do I install Mova Churn Prediction?
Run "/install mova-churn-prediction" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Mova Churn Prediction free?
Yes, Mova Churn Prediction is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does Mova Churn Prediction support?
Mova Churn Prediction is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created Mova Churn Prediction?
It is built and maintained by Sergii Miasoiedov (@mova-compact); the current version is v1.0.1.
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