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create-ticket
by
charles-lpd
· GitHub ↗
· v1.0.0
· MIT-0
255
Downloads
0
Stars
0
Active Installs
1
Versions
Install in OpenClaw
/install create-ticket
Description
Create a private Discord channel for a user to handle unresolved issues requiring privacy and manual support.
README (SKILL.md)
Create Discord Ticket Skill
描述
此技能允许机器人在 Discord 服务器中为用户创建一个专用的私密频道（Ticket）。
使用场景
- 自动修复失败：当
auto_repair_transaction无法解决交易卡住问题时。 - 复杂技术错误：遇到
nonce_error或Computed Result Error需要人工干预时。 - 隐私保护：当需要用户提供详细的转账记录、截图或其他敏感信息时。
约束
- 只能在用户提出明确的业务故障且无法自动解决时调用。
- 调用前需告知用户：“我将为您开启一个私密频道以保护您的隐私”。
参数说明
username: 用户的 Discord 昵称（用于命名频道）。userId: 用户的 Discord 唯一 ID（用于设置频道访问权限）。issue: 简短的问题描述（如 "AOX_STUCK"）。
Usage Guidance
This skill appears to do what it says: return an action instructing the platform to create a private Discord channel for a given user. Before installing, ensure your OpenClaw instance's Discord adapter has the appropriate permissions and that you trust the skill owner and the adapter, since the platform will be able to create channels on your server. Also confirm you want the agent to be allowed to create channels autonomously under the platform's normal invocation rules. The code sanitizes the username for the channel name but does not validate userId format — ensure your callers provide a correct Discord user ID.
Capability Analysis
Type: OpenClaw Skill
Name: create-ticket
Version: 1.0.0
The skill is designed to create private Discord support channels (tickets) for users when automated troubleshooting fails. The implementation in index.js and the instructions in SKILL.md are consistent with this purpose, using standard parameters (username, userId, issue) to generate a channel creation request for the platform's Discord adapter without any evidence of malicious intent or data exfiltration.
Capability Assessment
Purpose & Capability
Name, description, SKILL.md, and index.js all describe creating a private Discord ticket channel. The code returns a structured action (CREATE_PRIVATE_CHANNEL) which an OpenClaw Discord adapter would execute; no unrelated permissions, binaries, or environment variables are requested.
Instruction Scope
Runtime instructions in SKILL.md are narrowly scoped (only for unresolved/privacy-sensitive cases) and the handler only uses provided parameters (username, userId, issue). It does not instruct reading unrelated files, env vars, or transmitting data to external endpoints beyond the platform's Discord adapter. (Minor note: SKILL.md and code rely on the platform adapter to actually call Discord APIs.)
Install Mechanism
No install spec is provided (instruction-only with a small handler file), so nothing is written to disk or downloaded during install. This is low-risk and expected for this type of skill.
Credentials
The skill declares no required env vars or credentials. It depends on the platform's existing Discord integration to perform the channel creation, which is proportionate to its purpose. There are no requests for unrelated keys/secrets.
Persistence & Privilege
always is false and the skill does not request system-wide persistence or modify other skills' configuration. Autonomous invocation is allowed (platform default) but the skill itself does not escalate privileges or demand permanent presence.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install create-ticket - After installation, invoke the skill by name or use
/create-ticket - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
- Initial release of the Create Discord Ticket Skill.
- Allows the bot to create a private ticket channel for users on a Discord server.
- Use cases include unresolved auto-repair, complex technical errors, or privacy-sensitive support.
- Enforces constraints for appropriate usage and requires notifying the user before creating a channel.
- Supports parameters for username, userId, and a brief issue description.
Metadata
Frequently Asked Questions
What is create-ticket?
Create a private Discord channel for a user to handle unresolved issues requiring privacy and manual support. It is an AI Agent Skill for Claude Code / OpenClaw, with 255 downloads so far.
How do I install create-ticket?
Run "/install create-ticket" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is create-ticket free?
Yes, create-ticket is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does create-ticket support?
create-ticket is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created create-ticket?
It is built and maintained by charles-lpd (@charles-lpd); the current version is v1.0.0.
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