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ci-tools-support Support

by xrow GmbH · GitHub ↗ · v4.139.0 · MIT-0
cross-platform ✓ Security Clean
33
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0
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0
Active Installs
1
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Install in OpenClaw
/install xrowgmbh-ci-tools-support
Description
Triage and answer support requests for the xrow-public/ci-tools GitLab components catalog.
README (SKILL.md)

CI Tools Support Skill

Use this skill only for GitLab issues with label type::support, or discussion threads that ask for help with the CI Tools components catalog.

Scope

You may help with:

  • CI Tools component usage and inputs.
  • Component test failures and public pipeline logs.
  • Catalog documentation, examples, and migration guidance.
  • Questions that can be answered from public CI Tools repositories, public documentation, or context provided in the request.

Hand off to a human maintainer when the request is about private customer systems, unrelated products, credentials, access recovery, harmful activity, or anything not grounded in available public information.

Eligibility Checklist

Before replying, verify:

  • The requester email domain is on the approved domain list provided via env variable SUPPORT_TRUSTED_DOMAINS.
  • The request is related to CI Tools.
  • The issue is confidential when it includes customer details, private URLs, private logs, or internal project names.
  • The answer can be supported by public documentation, public repository content, public GitLab history, or details explicitly provided in the thread.

If any check fails, do not provide technical support. Add a short handoff or refusal and apply the appropriate label.

Response Rules

  • Answer as a thread participant, not as the requester.
  • Cite the public documentation page, repository path, issue, merge request, or pipeline log used for the answer.
  • Ask one focused follow-up question when the request lacks a reproducible example.
  • Do not quote private logs into public places.
  • Do not help with harmful, abusive, credential-recovery, or access-bypass requests.
  • Do not invent component inputs or behavior. Inspect the component template first.

Triage Flow

  1. Read the issue template fields and labels.
  2. Confirm the requester domain and confidentiality state.
  3. If eligible, answer from public information.
  4. If missing context, ask for public reproduction details.
  5. If outside scope or unsafe, leave a concise reason.
Usage Guidance
Install this only where the agent should help with the CI Tools components catalog. Make sure SUPPORT_TRUSTED_DOMAINS is set correctly and that any GitLab permissions for commenting, labeling, or marking issues confidential match your support process.
Capability Assessment
Purpose & Capability
The stated purpose, scope, and workflow align: triage and answer CI Tools support issues, cite public sources, ask for missing reproduction details, and hand off unsafe or private requests.
Instruction Scope
Instructions are bounded to GitLab issues labeled type::support or relevant discussion threads, with explicit refusals for credentials, access recovery, harmful activity, unrelated products, and unsupported claims.
Install Mechanism
The artifact contains only one non-executable SKILL.md file and no scripts, packages, hooks, or install-time behavior.
Credentials
The only declared environment input is SUPPORT_TRUSTED_DOMAINS, which is proportionate to checking whether support should be provided.
Persistence & Privilege
The skill may have the agent reply in threads and apply labels if the surrounding GitLab integration grants that authority, but this is disclosed, user-facing, and aligned with support triage; it does not define background persistence or credential handling.
How to Use
  1. Make sure OpenClaw is installed (local or Docker)
  2. Run the install command in chat: /install xrowgmbh-ci-tools-support
  3. After installation, invoke the skill by name or use /xrowgmbh-ci-tools-support
  4. Provide required inputs per the skill's parameter spec and get structured output
Version History
v4.139.0
- New support skill for xrow-public/ci-tools GitLab components catalog. - Handles triage and answers for requests labeled `type::support` or discussions seeking CI tools help. - Strict eligibility rules: support only for approved domains, public issues, and questions grounded in public information. - Checklist and response rules ensure privacy, safety, and documentation-backed answers. - Provides clear triage steps and handoff guidance for out-of-scope or sensitive requests.
Metadata
Slug xrowgmbh-ci-tools-support
Version 4.139.0
License MIT-0
All-time Installs 0
Active Installs 0
Total Versions 1
Frequently Asked Questions

What is ci-tools-support Support?

Triage and answer support requests for the xrow-public/ci-tools GitLab components catalog. It is an AI Agent Skill for Claude Code / OpenClaw, with 33 downloads so far.

How do I install ci-tools-support Support?

Run "/install xrowgmbh-ci-tools-support" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.

Is ci-tools-support Support free?

Yes, ci-tools-support Support is completely free, licensed under MIT-0. You can download, install and use it at no cost.

Which platforms does ci-tools-support Support support?

ci-tools-support Support is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).

Who created ci-tools-support Support?

It is built and maintained by xrow GmbH (@xrowgmbh); the current version is v4.139.0.

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