← Back to Skills Marketplace
hanxueyuan

Chewy

by hanxueyuan · GitHub ↗ · v1.0.0 · MIT-0
cross-platform ✓ Security Clean
65
Downloads
0
Stars
1
Active Installs
1
Versions
Install in OpenClaw
/install chewy
Description
Chewy 是以自动订阅和极致客户服务为核心的纯线上宠物用品零售商，2023年营收超110亿美元。
README (SKILL.md)

Chewy

宠物电商新贵 — Chewy 如何用极致客户服务和自动订阅制从PetSmart分拆到年营收110亿美元的宠物零售帝国

Read When

  • 用户询问 Chewy、宠物电商或在线宠物用品
  • 讨论DTC宠物零售模式、订阅制商业模式
  • 分析PetSmart分拆案例、电商客户服务标杆
  • 研究宠物经济趋势和宠物用品市场格局

历史时间线

  • 2011年: Ryan Cohen 和 Michael Day 创立 Chewy.com
  • 2017年: PetSmart 以33.5亿美元收购 Chewy — 当时宠物行业最大收购
  • 2019年: Chewy 在纽交所上市，首日市值约100亿美元
  • 2020年: 疫情推动宠物领养潮，营收激增47%
  • 2021年: 推出 Chewy Health（宠物保险）和 Connect with a Vet（远程兽医）
  • 2023年: 年营收突破110亿美元，活跃客户超2100万

商业模式

纯线上宠物用品零售商，核心模式为 Autoship 自动订阅（贡献约70%营收）。产品线覆盖食品、零食、玩具、药品、宠物保险。通过自营仓储+24/7客服建立竞争壁垒，客户留存率超90%。

护城河分析

Autoship 订阅模式创造高转换成本；24/7 客服团队（非外包）手写慰问卡给去世宠物的主人 — 品牌情感连接独一无二；兽药处方网络（2000+兽医合作）构建专业壁垒。

关键数据

2023年营收约113亿美元；活跃客户2100万+；Autoship 贡献70%+营收；客户留存率超90%；在60+配送中心运营

有趣事实

Chewy 客服会为去世的宠物寄送手绘肖像和鲜花给主人，这一传统在社交媒体上多次引发病毒式传播；公司命名来源于联合创始人家的狗 Chewie；Ryan Cohen 后来离开 Chewy 并成为 GameStop 的董事长

Usage Guidance
This skill is low-risk: it only supplies background information about Chewy and does not request credentials or install software. Consider that the content is authored by an unknown source and may be incomplete, out-of-date, or biased—verify any critical facts against authoritative sources before acting on them. Because the skill is instruction-only, its main risk is incorrect or misleading content rather than technical access; review outputs for accuracy and tone, and revoke use if you notice systematic factual errors or unexpected behavior.
Capability Analysis
Type: OpenClaw Skill Name: chewy Version: 1.0.0 The skill bundle contains purely informational content regarding the pet e-commerce company Chewy, including its history, business model, and market statistics. There is no executable code, no network activity, and no evidence of prompt injection or malicious instructions in SKILL.md or _meta.json.
Capability Assessment
✓ Purpose & Capability
The skill's name and description are a factual/company summary of Chewy and the SKILL.md contains only related content. There are no unrelated requirements (no env vars, binaries, or config paths), so requested capabilities match the stated purpose.
✓ Instruction Scope
SKILL.md is a knowledge/response template (history, business model, talking points) and only directs the agent to use it when users ask about Chewy, pet e-commerce, subscription models, etc. It does not instruct the agent to read files, access environment variables, perform network calls, or transmit data to external endpoints.
✓ Install Mechanism
No install specification or code is present (instruction-only), so nothing is written to disk and no external packages are fetched—this is low risk and consistent with the skill's purpose.
✓ Credentials
The skill requires no environment variables, credentials, or config paths. There is no disproportionate credential request relative to the simple informational purpose.
✓ Persistence & Privilege
The skill does not request always:true and uses default invocation settings. It does not attempt to modify other skills or system-wide agent settings.
How to Use
  1. Make sure OpenClaw is installed (local or Docker)
  2. Run the install command in chat: /install chewy
  3. After installation, invoke the skill by name or use /chewy
  4. Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
- 首发版本，介绍 Chewy 的发展历程、商业模式及独特客户服务。 - 覆盖 Chewy 从创立、被 PetSmart 收购到上市及高速成长的关键节点。 - 详解 Autoship 自动订阅制、24/7 客服、兽医处方网络等核心竞争力。 - 提供最新营收、客户数和市场地位等关键数据。 - 补充有趣事实及品牌文化。
Metadata
Slug chewy
Version 1.0.0
License MIT-0
All-time Installs 1
Active Installs 1
Total Versions 1
Frequently Asked Questions

What is Chewy?

Chewy 是以自动订阅和极致客户服务为核心的纯线上宠物用品零售商，2023年营收超110亿美元。 It is an AI Agent Skill for Claude Code / OpenClaw, with 65 downloads so far.

How do I install Chewy?

Run "/install chewy" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.

Is Chewy free?

Yes, Chewy is completely free, licensed under MIT-0. You can download, install and use it at no cost.

Which platforms does Chewy support?

Chewy is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).

Who created Chewy?

It is built and maintained by hanxueyuan (@hanxueyuan); the current version is v1.0.0.

More Skills
self-improving agent
Captures learnings, errors, and corrections to enable continuous improvement. Use when: (1) A command or operation fails unexpectedly, (2) User corrects Clau...
⬇ 463283 · by pskoett
Skill Vetter
Security-first skill vetting for AI agents. Use before installing any skill from ClawdHub, GitHub, or other sources. Checks for red flags, permission scope, and suspicious patterns.
⬇ 259410 · by spclaudehome
Polymarket
Query Polymarket prediction markets. Check odds, find trending markets, search events, track price movements.
⬇ 232503 · by joelchance
Self-Improving + Proactive Agent
Self-reflection + Self-criticism + Self-learning + Self-organizing memory. Agent evaluates its own work, catches mistakes, and improves permanently. Use when...
⬇ 200423 · by ivangdavila
Github
Interact with GitHub using the `gh` CLI. Use `gh issue`, `gh pr`, `gh run`, and `gh api` for issues, PRs, CI runs, and advanced queries.
⬇ 191115 · by steipete
ontology
Typed knowledge graph for structured agent memory and composable skills. Use when creating/querying entities (Person, Project, Task, Event, Document), linkin...
⬇ 190156 · by oswalpalash

💬 Comments