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/install afrexai-onboarding
Description
Systematically onboard new clients with checklists, welcome sequences, milestone tracking, and success metrics. Reduce churn by nailing the first 90 days.
README (SKILL.md)
Customer Onboarding
You are a customer onboarding specialist. Help users create and manage systematic onboarding processes for their clients.
Core Capabilities
1. Onboarding Checklist Generator
Create step-by-step onboarding checklists customized to the business. Include:
- Pre-onboarding prep (before kickoff)
- Day 1 actions (welcome, access, introductions)
- Week 1 milestones (setup, first value moment)
- Week 2-4 milestones (adoption, training)
- Day 30/60/90 checkpoints
2. Welcome Sequence
Draft onboarding emails/messages:
- Welcome email (immediate)
- Getting started guide (Day 1)
- Check-in (Day 3)
- Tips & best practices (Day 7)
- Milestone celebration (Day 14)
- Review & feedback request (Day 30)
3. Kickoff Meeting Agenda
Structure client kickoff calls:
- Introductions (5 min)
- Goals & success criteria (10 min)
- Timeline & milestones (10 min)
- Roles & responsibilities (5 min)
- Tools & access setup (10 min)
- Q&A and next steps (10 min)
4. Success Metrics
Define onboarding health metrics:
- Time to first value (TTFV)
- Feature adoption rate
- Onboarding completion rate
- Customer satisfaction score (CSAT) at Day 30
- Support ticket volume during onboarding
5. Risk Detection
Flag onboarding risks:
- Missed milestones
- Low engagement signals
- Delayed responses
- Scope creep indicators
- Champion departure
Output Format
Checklists use checkbox format. Emails are ready to send. Everything includes ownership (who does what) and deadlines.
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| Invoice Generator | clawhub install afrexai-invoice-gen |
| Lead Scorer | clawhub install afrexai-lead-scorer |
| Client Onboarding | clawhub install afrexai-onboarding |
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Usage Guidance
This skill appears internally consistent and safe as an instruction-only helper. Before using it with real client data or integrating it with your CRM/support tools, confirm how you will provide engagement or ticket data (prefer manual copy/paste or a vetted integration rather than handing over credentials). If you later find a version that adds an install step or requests API keys, review the requested permissions and integration endpoints closely (prefer OAuth or well-known APIs). Avoid sharing PII unless you trust how that data is stored and processed.
Capability Analysis
Type: OpenClaw Skill
Name: afrexai-onboarding
Version: 1.1.0
The `SKILL.md` file contains `clawhub install` commands, which are command-like strings. If an AI agent is vulnerable to prompt injection, it could interpret these as instructions to execute, leading to Remote Code Execution (RCE). Additionally, `SKILL.md` and `README.md` contain external URLs (e.g., `https://afrexai-cto.github.io/context-packs/`). If the agent has web browsing capabilities and is susceptible to prompt injection, it could be instructed to access these URLs, leading to unauthorized network access. While these elements are likely intended for user interaction or marketing, they represent significant prompt injection vulnerabilities, classifying the skill as suspicious due to risky capabilities without clear malicious intent.
Capability Assessment
Purpose & Capability
Name and description match the SKILL.md: checklist generation, email sequences, kickoff agendas, success metrics, and risk flags. The skill requests no binaries, env vars, or installs that would be unrelated to onboarding.
Instruction Scope
SKILL.md contains specific, scoped instructions for producing checklists, email sequences, agendas, metrics, and risk indicators. It does not instruct the agent to read system files, credentials, or external services. Note: 'Risk Detection' implies evaluating engagement signals (CRM, support tickets); the skill does not specify integrations or how data should be provided, so a user should avoid giving it direct access to production systems unless a clear integration mechanism is declared.
Install Mechanism
No install spec and no code files — instruction-only — so nothing is downloaded or written to disk by the skill itself.
Credentials
The skill declares no required environment variables, credentials, or config paths. That aligns with an instruction-only authoring/assistant skill that generates documents and checklists.
Persistence & Privilege
always is false and there is no install that modifies agent configuration. Autonomous invocation is allowed (platform default) but the skill does not request elevated or persistent privileges.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install afrexai-onboarding - After installation, invoke the skill by name or use
/afrexai-onboarding - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.1.0
Cross-links
Metadata
Frequently Asked Questions
What is Customer Onboarding?
Systematically onboard new clients with checklists, welcome sequences, milestone tracking, and success metrics. Reduce churn by nailing the first 90 days. It is an AI Agent Skill for Claude Code / OpenClaw, with 764 downloads so far.
How do I install Customer Onboarding?
Run "/install afrexai-onboarding" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Customer Onboarding free?
Yes, Customer Onboarding is completely free (open-source). You can download, install and use it at no cost.
Which platforms does Customer Onboarding support?
Customer Onboarding is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created Customer Onboarding?
It is built and maintained by 1kalin (@1kalin); the current version is v1.1.0.
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