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Support Macro Crafter
by
vx：17605205782
· GitHub ↗
· v1.0.0
· MIT-0
140
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0
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0
Active Installs
1
Versions
Install in OpenClaw
/install support-macro-crafter
Description
批量生成客服回复模板，统一同理句、行动句、边界句与升级提示。；use for support, macros, customer-service workflows；do not use for 承诺做不到的事情, 输出攻击性文案.
Usage Guidance
This skill appears to do what it claims and is local-only, but be careful about what you pass as the script input: the bundled script will read and sample files from any file or directory path you give it (including .md, .py, .sh, .json, csv, etc.). Do not point it at system roots or folders containing credentials or sensitive data. Review all generated templates before publishing or automating any external writes. If you plan to allow an agent to autonomously run the script, restrict the input paths the agent can use and avoid granting access to directories with secrets or production configs.
Capability Analysis
Type: OpenClaw Skill
Name: support-macro-crafter
Version: 1.0.0
The skill is a legitimate tool for generating customer service templates and performing basic file/directory audits. The included Python script (`scripts/run.py`) provides utility functions for structured reporting and includes a defensive pattern-matching feature designed to identify and mask sensitive information (like API keys) or flag dangerous shell commands (like `curl|bash`) within input files. All code is transparent, uses standard libraries, lacks network access, and aligns perfectly with the stated purpose in `SKILL.md` and `README.md`.
Capability Assessment
Purpose & Capability
Name/description match the files and behavior: resources/spec.json, template.md, examples, and scripts/run.py implement structured template generation and lightweight local auditing. Requesting only python3 is proportionate.
Instruction Scope
SKILL.md keeps scope to generating templates and suggests running the included script for local processing. The script, when invoked, can read a provided file or scan a provided directory (it will enumerate and sample many common text/code file types). This is consistent with the skill's directory-audit and pattern-audit modes, but you should not feed it paths containing secrets or sensitive system areas.
Install Mechanism
No install spec or remote downloads; it's instruction-only with a bundled Python script and relies only on the system python3 binary and the standard library.
Credentials
No environment variables, credentials, or external config paths are required. The script contains regexes to detect secret-like strings and dangerous patterns (for auditing), but it does not exfiltrate data or contact external endpoints.
Persistence & Privilege
always is false, the skill does not request permanent presence or modify other skills. It only executes local scripts when explicitly invoked.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install support-macro-crafter - After installation, invoke the skill by name or use
/support-macro-crafter - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
Initial release of support-macro-crafter.
- Enables batch generation of customer service reply templates with unified tone, actionable statements, boundaries, and escalation prompts.
- Clearly separates appropriate and inappropriate use cases for safer operation.
- Outputs are organized by template directory, standard structure, empathetic phrases, action steps, escalation cues, and risk notices.
- Provides clear task specification before generating review drafts and actionable lists.
- Explicitly lists missing information for further confirmation, rather than making assumptions.
- Enforces output boundaries to avoid risky actions or false promises; manual review required before formal use.
Metadata
Frequently Asked Questions
What is Support Macro Crafter?
批量生成客服回复模板，统一同理句、行动句、边界句与升级提示。；use for support, macros, customer-service workflows；do not use for 承诺做不到的事情, 输出攻击性文案. It is an AI Agent Skill for Claude Code / OpenClaw, with 140 downloads so far.
How do I install Support Macro Crafter?
Run "/install support-macro-crafter" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Support Macro Crafter free?
Yes, Support Macro Crafter is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does Support Macro Crafter support?
Support Macro Crafter is cross-platform and runs anywhere OpenClaw / Claude Code is available (darwin, linux, win32).
Who created Support Macro Crafter?
It is built and maintained by vx：17605205782 (@52yuanchangxing); the current version is v1.0.0.
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