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thesethrose

Servicenow Docs

by Seth Rose · GitHub ↗ · v1.1.0
cross-platform ⚠ suspicious
2504
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0
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0
Active Installs
5
Versions
Install in OpenClaw
/install servicenow-docs
Description
Search and retrieve ServiceNow documentation, release notes, and developer docs (APIs, references, guides). Uses docs.servicenow.com via Zoomin and developer.servicenow.com APIs for developer topics.
Usage Guidance
This skill appears to do what it says: search and fetch ServiceNow docs via ServiceNow-hosted APIs and pages, and it does not ask for credentials or local file access. Before installing, consider: 1) the skill will make HTTP requests to servicenow-be-prod.servicenow.com and developer.servicenow.com — avoid sending sensitive or private data in queries you don't want transmitted; 2) the package includes a code file (logic.ts) bundled with the skill — if you require higher assurance, review the full source (the truncated portion in the provided listing should be inspected) or prefer a skill from a known publisher/homepage; 3) the skill may rely on public ServiceNow endpoints that could change or require authentication in some contexts, so expect occasional failures. If you are comfortable with those tradeoffs, the skill is internally consistent with its stated purpose.
Capability Analysis
Type: OpenClaw Skill Name: servicenow-docs Version: 1.1.0 The skill is classified as suspicious due to a Server-Side Request Forgery (SSRF) vulnerability in the `servicenow_get_article` tool. The `logic.ts` file's `getArticle` function performs a `fetch` request to an arbitrary URL provided in the `url` parameter without any domain validation. While the `SKILL.md` description for this tool misleadingly suggests the URL is 'automatically converted from Zoomin to docs.servicenow.com', the underlying code fetches the provided URL directly. This allows an attacker to potentially instruct the AI agent via prompt injection to fetch content from internal network resources or other arbitrary external endpoints, leading to information disclosure or other network-based attacks.
Capability Assessment
Purpose & Capability
Name/description match the implemented behavior: the skill searches docs.servicenow.com (via the Zoomin/search endpoint) and developer.servicenow.com APIs and returns articles/URLs. There are no unrelated credentials, binaries, or config paths requested.
Instruction Scope
SKILL.md and the code instruct the agent only to call ServiceNow search and developer APIs and to fetch article content. There are no instructions to read local files, environment secrets, or unrelated system state, nor to transmit data to third-party endpoints other than ServiceNow domains.
Install Mechanism
There is no install spec (instruction-only style plus an included logic.ts). No external archive downloads or unusual installers are used. package.json lists a benign runtime dependency (zod) but no install script or remote retrieval of arbitrary code.
Credentials
The skill does not request environment variables, credentials, or config paths. The HTTP requests use only public ServiceNow endpoints and standard headers (User-Agent). No secret or unrelated env access is required.
Persistence & Privilege
always:false (default) and the skill does not request any system-wide configuration changes or persistent elevated privileges. It does perform network calls at runtime (expected for this purpose).
How to Use
  1. Make sure OpenClaw is installed (local or Docker)
  2. Run the install command in chat: /install servicenow-docs
  3. After installation, invoke the skill by name or use /servicenow-docs
  4. Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.1.0
Merged dev-docs into main skill. Added servicenow_dev_guide for fetching developer guides. Updated servicenow_dev_search to return proper URLs. Removed redundant Python implementation.
v1.0.3
Add toPublicUrl function to convert Zoomin URLs to docs.servicenow.com. Update SKILL.md with comprehensive frontmatter.
v1.0.2
Update getArticle to use Zoomin API with Accept: application/json header for full content extraction
v1.0.1
Add servicenow_latest_release tool that automatically finds the most recent release notes across all versions
v1.0.0
Initial release: Search and fetch ServiceNow documentation via Zoomin API
Metadata
Slug servicenow-docs
Version 1.1.0
License
All-time Installs 0
Active Installs 0
Total Versions 5
Frequently Asked Questions

What is Servicenow Docs?

Search and retrieve ServiceNow documentation, release notes, and developer docs (APIs, references, guides). Uses docs.servicenow.com via Zoomin and developer.servicenow.com APIs for developer topics. It is an AI Agent Skill for Claude Code / OpenClaw, with 2504 downloads so far.

How do I install Servicenow Docs?

Run "/install servicenow-docs" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.

Is Servicenow Docs free?

Yes, Servicenow Docs is completely free (open-source). You can download, install and use it at no cost.

Which platforms does Servicenow Docs support?

Servicenow Docs is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).

Who created Servicenow Docs?

It is built and maintained by Seth Rose (@thesethrose); the current version is v1.1.0.

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