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Install in OpenClaw
/install sub-churn
Description
Monitor subscription commerce for churn risk—blend account activity signals, payment failure (dunning) tracking, and retention flows including compensation o...
Usage Guidance
This skill appears coherent and low-risk, but before installing: (1) confirm you will not paste real customer PII or raw payment data into prompts (use anonymized examples or placeholders); (2) review and approve any compensation/incentive language with finance and legal to avoid policy or regulatory exposure; (3) validate retry cadence and timezone against your billing platform (Stripe, Chargebee, Shopify) before deploying templates; (4) test templates on a small segment and ensure opt-in/consent and regional subscription law compliance (do not treat this as legal advice). If you need the skill to operate on real exports, ensure the agent has access only to sanitized data and consider adding explicit safeguards or manual review steps.
Capability Analysis
Type: OpenClaw Skill
Name: sub-churn
Version: 1.0.0
The sub-churn skill bundle is a collection of instructions and templates designed to help an AI agent manage subscription retention and failed payment (dunning) workflows. It contains no executable code, shell commands, or network activity. The logic is restricted to generating business strategies and email templates based on user-provided subscription data, with no evidence of data exfiltration or prompt injection attacks.
Capability Assessment
Purpose & Capability
Name/description (subscription churn, dunning, downgrade flows) match the SKILL.md, the included reference playbook, and the mandatory deliverables (dunning templates, downgrade table, retention flows). There are no unrelated requirements (no cloud keys, no unrelated binaries).
Instruction Scope
SKILL.md confines behavior to generating playbooks, templates, and asking for platform/context. It references only local reference files (subscription_churn_playbook.md). It does not instruct reading arbitrary system files, contacting external endpoints, or accessing secrets. The mandatory deliverable policy is strict (always include certain templates when answering churn-related prompts) but is coherent with the skill's purpose.
Install Mechanism
Instruction-only skill with no install spec and no bundled code to execute; lowest-risk install posture. All referenced files are local docs and templates.
Credentials
Skill declares no required environment variables, no primary credential, and no config paths. The merge fields it asks to use (e.g. {{first_name}}, {{update_payment_url}}) are standard templating placeholders and do not imply secret access.
Persistence & Privilege
always is false; user-invocable and autonomous invocation are platform defaults. The skill does not request persistent system changes or modify other skills/config. No elevated persistence privileges requested.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install sub-churn - After installation, invoke the skill by name or use
/sub-churn - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
- Initial release of the sub-churn skill for monitoring and responding to subscription churn risk.
- Provides churn risk snapshot criteria, outlining which engagement and payment metrics to track or export.
- Includes a mandatory, structured “Dunning script library” for three levels of failed payment recovery, with template blocks for each step.
- Adds “Downgrade path recommendation” with a comparative table and a tailored downsell email skeleton.
- Introduces a “Price-sensitivity retention flow” for managing price objections and retention offers.
- Lists clear exclusions to avoid misapplication for non-subscription or compliance-only scenarios.
Metadata
Frequently Asked Questions
What is Sub Churn?
Monitor subscription commerce for churn risk—blend account activity signals, payment failure (dunning) tracking, and retention flows including compensation o... It is an AI Agent Skill for Claude Code / OpenClaw, with 141 downloads so far.
How do I install Sub Churn?
Run "/install sub-churn" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Sub Churn free?
Yes, Sub Churn is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does Sub Churn support?
Sub Churn is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created Sub Churn?
It is built and maintained by RIJOY-AI (@rijoyai); the current version is v1.0.0.
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