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Property Management Agent
by
IgorGanapolsky
· GitHub ↗
· v1.0.0
· MIT-0
12
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Install in OpenClaw
/install property-management-agent
Description
Autonomous tenant maintenance and ticketing agent. Triages tenant requests, distinguishes emergencies from routine maintenance, and syncs with Buildium or Ap...
README (SKILL.md)
Autonomous Property Management Ticketing Agent + ThumbGate Safety
What This Agent Does
- Answers tenant maintenance requests 24/7 via Voice and Text.
- Triages requests: Instantly identifies life-safety emergencies (e.g., active flood, gas smell) vs. routine repairs (e.g., dripping faucet).
- Validates the tenant's lease ID and unit number before creating a ticket.
- Syncs directly into Buildium, AppFolio, or Google Sheets.
- Uses ThumbGate to ensure the AI NEVER promises a same-day repair for non-emergencies.
Critical ThumbGate Rules
- Emergency Filter: If words like "fire", "flood", "gas", or "sparks" are missing, block any "Emergency" ticket categorization.
- Repair Capping: Block the agent from authorizing any repair quote > 00 without a human landlord's explicit signature in ThumbGate.
- Duplicate Guard: Block ticket creation if a request for the same unit/category was submitted in the last 24 hours.
Setup
- Link your tenant database (Google Sheets or CRM).
- Configure your emergency on-call contact.
- Load skill:
openclaw skill load property-management-agent
Usage Guidance
Review carefully before installing. Only use this with least-privilege CRM credentials, explicit human approval for emergencies and repair authorization, documented third-party data flows, and verified ThumbGate enforcement. Do not rely on the advertised safety blocks until you have tested them with realistic tenant requests and confirmed where tenant PII is stored and transmitted.
Capability Analysis
Type: OpenClaw Skill
Name: property-management-agent
Version: 1.0.0
The skill bundle provides configuration and documentation for a property management ticketing agent. It focuses on safety and cost-control through a framework called 'ThumbGate,' which explicitly instructs the AI to limit spending, protect PII, and verify emergencies. No malicious code, data exfiltration logic, or harmful prompt injections were identified; the setup steps in `setup-guide.md` and the rules in `thumbgate-rules.md` are consistent with the stated purpose of providing a controlled automation tool.
Capability Assessment
Purpose & Capability
The stated purpose is coherent, but the capability is high-impact: 24/7 tenant response, emergency classification, ticket creation, CRM sync, and possible repair authorization. The artifacts do not clearly define human approval, reversibility, or safe operating limits.
Instruction Scope
The emergency rules are overly rigid and may block emergency categorization when specific keywords are absent. The skill also describes direct sync and repair caps without clearly bounded workflows or approval gates for all high-impact actions.
Install Mechanism
There is no install spec or included implementation, but setup depends on an unpinned external npx command for ThumbGate, which is presented as the safety enforcement layer.
Credentials
The skill expects tenant databases and Buildium/AppFolio/Google Sheets/Slack-style integrations, yet registry metadata declares no credentials, config paths, or environment variables, leaving account access and data scope unclear.
Persistence & Privilege
The skill advertises 24/7 operation and a 24-hour duplicate guard, which implies ongoing state or ticket-history checks, but the artifacts do not show a concrete background service or storage mechanism.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install property-management-agent - After installation, invoke the skill by name or use
/property-management-agent - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
Initial release of autonomous tenant maintenance and ticketing agent
- Provides 24/7 voice and text handling of tenant maintenance requests.
- Triages emergencies (like fire, flood, gas leaks) vs. routine issues.
- Requires tenant lease ID and unit validation before ticket creation.
- Syncs tickets with Buildium, AppFolio, or Google Sheets.
- Integrates ThumbGate safety: prevents unauthorized repairs, duplicate tickets, and improper emergency categorization.
Metadata
Frequently Asked Questions
What is Property Management Agent?
Autonomous tenant maintenance and ticketing agent. Triages tenant requests, distinguishes emergencies from routine maintenance, and syncs with Buildium or Ap... It is an AI Agent Skill for Claude Code / OpenClaw, with 12 downloads so far.
How do I install Property Management Agent?
Run "/install property-management-agent" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Property Management Agent free?
Yes, Property Management Agent is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does Property Management Agent support?
Property Management Agent is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created Property Management Agent?
It is built and maintained by IgorGanapolsky (@igorganapolsky); the current version is v1.0.0.
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