← Back to Skills Marketplace
Osticket
by
Membrane Dev
· GitHub ↗
· v1.0.1
· MIT-0
119
Downloads
0
Stars
0
Active Installs
2
Versions
Install in OpenClaw
/install osticket
Description
OsTicket integration. Manage data, records, and automate workflows. Use when the user wants to interact with OsTicket data.
Usage Guidance
This skill delegates OsTicket operations to the Membrane service and its CLI. Before installing: verify you trust the @membranehq/cli npm package and the Membrane service (check the package source, review the package contents or release page, and prefer pinning a known-good version). Understand that connecting through Membrane will grant that service access to your OsTicket data — review Membrane's privacy/security docs and the connector permissions. If you prefer to avoid installing global npm packages, run the CLI via npx or in a constrained environment. Monitor network activity and use least-privilege accounts for any production OsTicket access.
Capability Analysis
Type: OpenClaw Skill
Name: osticket
Version: 1.0.1
The skill provides instructions for integrating with OsTicket using the Membrane CLI (@membranehq/cli). It outlines standard procedures for authentication, connection management, and action execution via the Membrane platform. No malicious patterns such as data exfiltration, unauthorized execution, or harmful prompt injections were identified in SKILL.md or _meta.json. The behavior is consistent with the stated purpose of automating OsTicket workflows.
Capability Assessment
Purpose & Capability
Name/description (OsTicket integration) align with the instructions: all actions are performed via the Membrane CLI and the connectorKey osticket. Nothing requested (no env vars, no config paths) is unrelated to OsTicket integration.
Instruction Scope
SKILL.md restricts behavior to installing and using the @membranehq/cli, logging into Membrane, creating a connection to the osticket connector, discovering/creating/running actions, and reading JSON outputs. It does not instruct the agent to read local files, secrets, or system configuration outside of using the CLI.
Install Mechanism
There is no bundled code — this is instruction-only — but it recommends a global npm install of @membranehq/cli. Installing a global npm package is a common approach but has typical supply-chain/runtime risks (npm package trust, ability to run arbitrary code from the package). This is expected for the described workflow but worth review before installing.
Credentials
The skill declares no required environment variables, no primary credential, and the SKILL.md explicitly defers credential management to Membrane. The level of credential access requested (none locally) is proportionate to the stated purpose.
Persistence & Privilege
always is false and the skill is user-invocable. It does not request permanent presence or special system-wide privileges. Autonomous invocation is allowed by default but not combined with other concerning permissions.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install osticket - After installation, invoke the skill by name or use
/osticket - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.1
Auto sync from membranedev/application-skills
v1.0.0
Auto sync from membranedev/application-skills
Metadata
Frequently Asked Questions
What is Osticket?
OsTicket integration. Manage data, records, and automate workflows. Use when the user wants to interact with OsTicket data. It is an AI Agent Skill for Claude Code / OpenClaw, with 119 downloads so far.
How do I install Osticket?
Run "/install osticket" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Osticket free?
Yes, Osticket is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does Osticket support?
Osticket is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created Osticket?
It is built and maintained by Membrane Dev (@membranedev); the current version is v1.0.1.
More Skills