Return Rate Calculator
Return Cost Calculator
Typical Return Rates by Category
| Category | Online Return Rate | Main Reason |
|---|---|---|
| Clothing & Apparel | 25โ40% | Wrong size / fit |
| Shoes | 30โ40% | Size, comfort |
| Electronics | 11โ20% | Defect, not as described |
| Home & Furniture | 8โ15% | Damage, wrong item |
| Books | 3โ7% | Damaged, wrong edition |
| Toys & Games | 10โ15% | Defect, not as expected |
| Jewelry | 10โ20% | Not as expected, quality |
Strategies to Reduce Returns
| Strategy | Impact |
|---|---|
| Accurate size charts and fit guides | Reduces size-related returns 20โ30% |
| 360ยฐ product videos | Reduces "not as described" returns |
| Quality control pre-shipment | Reduces defect-related returns |
| Clear listing descriptions | Manages customer expectations |
| Post-purchase customer support | Resolves issues before return request |