ManyChat

Access the ManyChat API with managed authentication. Manage subscribers, tags, custom fields, flows, and send messages through chat automation.

Quick Start

# Get page info
python \x3C\x3C'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/manychat/fb/page/getInfo')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Base URL

https://gateway.maton.ai/manychat/{native-api-path}

Replace {native-api-path} with the actual ManyChat API endpoint path. The gateway proxies requests to api.manychat.com and automatically injects your API token.

Authentication

All requests require the Maton API key in the Authorization header:

Authorization: Bearer $MATON_API_KEY

Environment Variable: Set your API key as MATON_API_KEY:

export MATON_API_KEY="YOUR_API_KEY"

Getting Your API Key

1. Sign in or create an account at maton.ai
2. Go to maton.ai/settings
3. Copy your API key

Connection Management

Manage your ManyChat connections at https://ctrl.maton.ai.

List Connections

python \x3C\x3C'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections?app=manychat&status=ACTIVE')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Create Connection

python \x3C\x3C'EOF'
import urllib.request, os, json
data = json.dumps({'app': 'manychat'}).encode()
req = urllib.request.Request('https://ctrl.maton.ai/connections', data=data, method='POST')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Content-Type', 'application/json')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Get Connection

python \x3C\x3C'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections/{connection_id}')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Response:

{
  "connection": {
    "connection_id": "21fd90f9-5935-43cd-b6c8-bde9d915ca80",
    "status": "ACTIVE",
    "creation_time": "2025-12-08T07:20:53.488460Z",
    "last_updated_time": "2026-01-31T20:03:32.593153Z",
    "url": "https://connect.maton.ai/?session_token=...",
    "app": "manychat",
    "metadata": {}
  }
}

Complete the connection by providing your ManyChat API key through the connection URL.

Delete Connection

python \x3C\x3C'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections/{connection_id}', method='DELETE')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Specifying Connection

If you have multiple ManyChat connections, specify which one to use with the Maton-Connection header:

python \x3C\x3C'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/manychat/fb/page/getInfo')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Maton-Connection', '21fd90f9-5935-43cd-b6c8-bde9d915ca80')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

If omitted, the gateway uses the default (oldest) active connection.

API Reference

Page Operations

Get Page Info

GET /manychat/fb/page/getInfo

Rate limit: 100 queries per second

Response:

{
  "status": "success",
  "data": {
    "id": 123456789,
    "name": "Page Name",
    "category": "Business",
    "avatar_link": "https://...",
    "username": "pagename",
    "about": "About text",
    "description": "Page description",
    "is_pro": true,
    "timezone": "America/New_York"
  }
}

Tag Operations

List Tags

GET /manychat/fb/page/getTags

Rate limit: 100 queries per second

Response:

{
  "status": "success",
  "data": [
    {"id": 1, "name": "VIP"},
    {"id": 2, "name": "Customer"}
  ]
}

Create Tag

POST /manychat/fb/page/createTag
Content-Type: application/json

{
  "name": "New Tag"
}

Rate limit: 10 queries per second

Remove Tag from Page

POST /manychat/fb/page/removeTag
Content-Type: application/json

{
  "tag_id": 123
}

Rate limit: 10 queries per second. Removes tag from page and all subscribers.

Remove Tag by Name

POST /manychat/fb/page/removeTagByName
Content-Type: application/json

{
  "tag_name": "Old Tag"
}

Rate limit: 10 queries per second

Custom Field Operations

List Custom Fields

GET /manychat/fb/page/getCustomFields

Rate limit: 100 queries per second

Response:

{
  "status": "success",
  "data": [
    {"id": 1, "name": "phone_number", "type": "text"},
    {"id": 2, "name": "purchase_count", "type": "number"}
  ]
}

Create Custom Field

POST /manychat/fb/page/createCustomField
Content-Type: application/json

{
  "caption": "Phone Number",
  "type": "text",
  "description": "Customer phone number"
}

Rate limit: 10 queries per second

Field Types: text, number, date, datetime, boolean

Bot Field Operations

List Bot Fields

GET /manychat/fb/page/getBotFields

Rate limit: 100 queries per second

Create Bot Field

POST /manychat/fb/page/createBotField
Content-Type: application/json

{
  "name": "counter",
  "type": "number",
  "description": "Global counter",
  "value": 0
}

Rate limit: 10 queries per second

Set Bot Field

POST /manychat/fb/page/setBotField
Content-Type: application/json

{
  "field_id": 123,
  "field_value": 42
}

Rate limit: 10 queries per second

Set Bot Field by Name

POST /manychat/fb/page/setBotFieldByName
Content-Type: application/json

{
  "field_name": "counter",
  "field_value": 42
}

Rate limit: 10 queries per second

Set Multiple Bot Fields

POST /manychat/fb/page/setBotFields
Content-Type: application/json

{
  "fields": [
    {"field_id": 123, "field_value": "value1"},
    {"field_name": "field2", "field_value": "value2"}
  ]
}

Rate limit: 10 queries per second. Maximum 20 fields per request.

Flow Operations

List Flows

GET /manychat/fb/page/getFlows

Rate limit: 10 queries per second

Response:

{
  "status": "success",
  "data": {
    "flows": [
      {"ns": "content123456", "name": "Welcome Flow", "folder_id": 1}
    ],
    "folders": [
      {"id": 1, "name": "Main Folder"}
    ]
  }
}

Growth Tools

List Growth Tools

GET /manychat/fb/page/getGrowthTools

Rate limit: 100 queries per second

OTN Topics

List OTN Topics

GET /manychat/fb/page/getOtnTopics

Rate limit: 100 queries per second

Subscriber Operations

Get Subscriber Info

GET /manychat/fb/subscriber/getInfo?subscriber_id=123456789

Rate limit: 10 queries per second

Response:

{
  "status": "success",
  "data": {
    "id": 123456789,
    "name": "John Doe",
    "first_name": "John",
    "last_name": "Doe",
    "gender": "male",
    "profile_pic": "https://...",
    "subscribed": "2025-01-15T10:30:00Z",
    "last_interaction": "2025-02-01T14:20:00Z",
    "tags": [{"id": 1, "name": "VIP"}],
    "custom_fields": [{"id": 1, "name": "phone", "value": "+1234567890"}]
  }
}

Find Subscriber by Name

GET /manychat/fb/subscriber/findByName?name=John%20Doe

Rate limit: 10 queries per second. Maximum 100 results.

Find Subscriber by Custom Field

GET /manychat/fb/subscriber/findByCustomField?field_id=123&field_value=value

Rate limit: 10 queries per second. Works with Text and Number fields. Maximum 100 results.

Find Subscriber by System Field

GET /manychat/fb/subscriber/[email protected]

GET /manychat/fb/subscriber/findBySystemField?phone=+1234567890

Rate limit: 50 queries per second. Set either email OR phone parameter.

Get Subscriber by User Ref

GET /manychat/fb/subscriber/getInfoByUserRef?user_ref=123456

Create Subscriber

POST /manychat/fb/subscriber/createSubscriber
Content-Type: application/json

{
  "first_name": "John",
  "last_name": "Doe",
  "phone": "+1234567890",
  "email": "[email protected]",
  "gender": "male",
  "has_opt_in_sms": true,
  "has_opt_in_email": true,
  "consent_phrase": "I agree to receive messages"
}

Rate limit: 10 queries per second

Note: Importing subscribers with phone or email requires special permissions from ManyChat. Contact ManyChat support to enable this feature for your account.

Update Subscriber

POST /manychat/fb/subscriber/updateSubscriber
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "first_name": "John",
  "last_name": "Smith",
  "phone": "+1234567890",
  "email": "[email protected]"
}

Rate limit: 10 queries per second

Add Tag to Subscriber

POST /manychat/fb/subscriber/addTag
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "tag_id": 1
}

Rate limit: 10 queries per second

Add Tag by Name

POST /manychat/fb/subscriber/addTagByName
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "tag_name": "VIP"
}

Rate limit: 10 queries per second

Remove Tag from Subscriber

POST /manychat/fb/subscriber/removeTag
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "tag_id": 1
}

Rate limit: 10 queries per second

Remove Tag by Name

POST /manychat/fb/subscriber/removeTagByName
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "tag_name": "VIP"
}

Rate limit: 10 queries per second

Set Custom Field

POST /manychat/fb/subscriber/setCustomField
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "field_id": 1,
  "field_value": "+1234567890"
}

Rate limit: 10 queries per second

Set Custom Field by Name

POST /manychat/fb/subscriber/setCustomFieldByName
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "field_name": "phone_number",
  "field_value": "+1234567890"
}

Rate limit: 10 queries per second

Set Multiple Custom Fields

POST /manychat/fb/subscriber/setCustomFields
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "fields": [
    {"field_id": 1, "field_value": "value1"},
    {"field_name": "field2", "field_value": "value2"}
  ]
}

Rate limit: 10 queries per second. Maximum 20 fields per request.

Verify Subscriber by Signed Request

POST /manychat/fb/subscriber/verifyBySignedRequest
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "signed_request": "signed_request_token"
}

Rate limit: 10 queries per second

Sending Operations

Send Content

POST /manychat/fb/sending/sendContent
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "data": {
    "version": "v2",
    "content": {
      "messages": [
        {
          "type": "text",
          "text": "Hello! How can I help you today?"
        }
      ]
    }
  },
  "message_tag": "CONFIRMED_EVENT_UPDATE"
}

Rate limit: 25 queries per second

Message Tags: Required for sending outside the 24-hour messaging window

• CONFIRMED_EVENT_UPDATE
• POST_PURCHASE_UPDATE
• ACCOUNT_UPDATE

OTN (One-Time Notification):

{
  "subscriber_id": 123456789,
  "data": {...},
  "otn_topic_name": "Price Drop Alert"
}

Send Content by User Ref

POST /manychat/fb/sending/sendContentByUserRef
Content-Type: application/json

{
  "user_ref": 123456,
  "data": {
    "version": "v2",
    "content": {
      "messages": [
        {
          "type": "text",
          "text": "Welcome!"
        }
      ]
    }
  }
}

Rate limit: 25 queries per second

Send Flow

POST /manychat/fb/sending/sendFlow
Content-Type: application/json

{
  "subscriber_id": 123456789,
  "flow_ns": "content123456"
}

Rate limit: 20 queries per second, maximum 100 per subscriber per hour

Message Content Format

ManyChat uses a structured content format for sending messages:

Text Message

{
  "version": "v2",
  "content": {
    "messages": [
      {
        "type": "text",
        "text": "Your message here"
      }
    ]
  }
}

Image Message

{
  "version": "v2",
  "content": {
    "messages": [
      {
        "type": "image",
        "url": "https://example.com/image.jpg"
      }
    ]
  }
}

Quick Replies

{
  "version": "v2",
  "content": {
    "messages": [
      {
        "type": "text",
        "text": "Choose an option:",
        "quick_replies": [
          {"type": "node", "caption": "Option 1", "target": "content123"},
          {"type": "node", "caption": "Option 2", "target": "content456"}
        ]
      }
    ]
  }
}

Buttons

{
  "version": "v2",
  "content": {
    "messages": [
      {
        "type": "text",
        "text": "Click a button:",
        "buttons": [
          {"type": "url", "caption": "Visit Website", "url": "https://example.com"},
          {"type": "flow", "caption": "Start Flow", "target": "content123"}
        ]
      }
    ]
  }
}

Code Examples

JavaScript

// Get page info
const response = await fetch(
  'https://gateway.maton.ai/manychat/fb/page/getInfo',
  {
    headers: {
      'Authorization': `Bearer ${process.env.MATON_API_KEY}`
    }
  }
);
const data = await response.json();

// Send a message
const sendResponse = await fetch(
  'https://gateway.maton.ai/manychat/fb/sending/sendContent',
  {
    method: 'POST',
    headers: {
      'Authorization': `Bearer ${process.env.MATON_API_KEY}`,
      'Content-Type': 'application/json'
    },
    body: JSON.stringify({
      subscriber_id: 123456789,
      data: {
        version: 'v2',
        content: {
          messages: [{ type: 'text', text: 'Hello!' }]
        }
      }
    })
  }
);

Python

import os
import requests

# Get page info
response = requests.get(
    'https://gateway.maton.ai/manychat/fb/page/getInfo',
    headers={'Authorization': f'Bearer {os.environ["MATON_API_KEY"]}'}
)
data = response.json()

# Send a message
send_response = requests.post(
    'https://gateway.maton.ai/manychat/fb/sending/sendContent',
    headers={'Authorization': f'Bearer {os.environ["MATON_API_KEY"]}'},
    json={
        'subscriber_id': 123456789,
        'data': {
            'version': 'v2',
            'content': {
                'messages': [{'type': 'text', 'text': 'Hello!'}]
            }
        }
    }
)

Notes

• Subscriber IDs are unique within your ManyChat page
• Flow namespaces (flow_ns) are used to identify specific automation flows
• The message_tag parameter is required when sending messages outside the 24-hour messaging window
• OTN (One-Time Notification) allows sending one message per topic subscription
• Most POST endpoints return {"status": "success"} on success
• IMPORTANT: When using curl commands, use curl -g when URLs contain brackets to disable glob parsing
• IMPORTANT: When piping curl output to jq or other commands, environment variables like $MATON_API_KEY may not expand correctly in some shell environments

Error Handling

ManyChat Error Codes

Troubleshooting: API Key Issues

1. Check that the MATON_API_KEY environment variable is set:

echo $MATON_API_KEY

2. Verify the API key is valid by listing connections:

python \x3C\x3C'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Troubleshooting: Invalid App Name

1. Ensure your URL path starts with manychat. For example:

• Correct: https://gateway.maton.ai/manychat/fb/page/getInfo
• Incorrect: https://gateway.maton.ai/fb/page/getInfo

Resources

• ManyChat API Documentation
• ManyChat API Key Generation Guide
• ManyChat Dev Program
• Maton Community
• Maton Support