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supportforge-api
by
Jbennett111
· GitHub ↗
· v1.0.0
299
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1
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Install in OpenClaw
/install supportforge-api
Description
AI-powered customer support automation using SupportForge API - customer support, help desk, ticket routing, auto-reply, automated responses, customer servic...
Usage Guidance
This skill appears to actually call an external SupportForge service and requires an API key, but the registry entry does not declare that credential or provide a vendor homepage. Before installing or using it: 1) verify the vendor and domain (supportforge.vosscg.com) and ask the publisher for a homepage or documentation; 2) request that the skill declare a primary credential or env var name so the platform can store the API key securely (avoid pasting keys into chat); 3) understand that the skill will send users' emails and ticket text to that external service — confirm that's acceptable for your privacy/compliance needs; 4) consider running it in a sandbox or with a throwaway account first; and 5) if you proceed, monitor network activity and rotate the API key if you stop using the skill.
Capability Analysis
Type: OpenClaw Skill
Name: supportforge-api
Version: 1.0.0
The supportforge-api skill is a standard API wrapper for a customer support automation service. It provides instructions and examples for ticket routing, response generation, and sentiment analysis via the supportforge.vosscg.com domain, with no evidence of malicious intent, data exfiltration, or unauthorized execution.
Capability Assessment
Purpose & Capability
The SKILL.md clearly expects an API key and shows many API calls to https://supportforge.vosscg.com, which is coherent with the described SupportForge purpose. However, the registry metadata declares no primary credential or required env var for that API key. The skill therefore fails to declare the main secret it depends on, which is an inconsistency that affects how an agent/platform should provision and secure the key.
Instruction Scope
Instructions are instruction-only curl examples and user-flow steps (ask for email, create API key, store it, call endpoints). These stay within the described support-automation scope. However, the instructions direct the agent to send the user's email to an external domain to create a key and provide only vague guidance about where/how to store the API key ("Save the key securely"). That raises privacy/security concerns but is not intrinsically out-of-scope for a support API skill.
Install Mechanism
No install spec and no code files — the skill is instruction-only, so it doesn't write or execute code on disk. This is the lowest-risk install mechanism.
Credentials
The skill uses an API key extensively in examples but does not declare any required environment variables or a primary credential in the metadata. There is no guidance in the SKILL.md about a named env var, config path, or secure storage method. The absent declaration of the API key is a proportionality/visibility problem: the platform and user won't have a clear, auditable place to supply or protect the credential.
Persistence & Privilege
always is false and disable-model-invocation is not set; the skill does not request persistent or elevated platform privileges. It does not attempt to modify other skills or system-wide settings.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install supportforge-api - After installation, invoke the skill by name or use
/supportforge-api - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
Initial release
Metadata
Frequently Asked Questions
What is supportforge-api?
AI-powered customer support automation using SupportForge API - customer support, help desk, ticket routing, auto-reply, automated responses, customer servic... It is an AI Agent Skill for Claude Code / OpenClaw, with 299 downloads so far.
How do I install supportforge-api?
Run "/install supportforge-api" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is supportforge-api free?
Yes, supportforge-api is completely free (open-source). You can download, install and use it at no cost.
Which platforms does supportforge-api support?
supportforge-api is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created supportforge-api?
It is built and maintained by Jbennett111 (@jbennett111); the current version is v1.0.0.
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