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SupportForge
by
Jbennett111
· GitHub ↗
· v1.0.0
416
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0
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2
Active Installs
1
Versions
Install in OpenClaw
/install supportforge
Description
AI customer support via SupportForge API — ticket creation, auto-replies, routing, knowledge base search. Use when user needs customer support automation, ti...
Usage Guidance
This skill appears to implement a customer-support API client, but there are several things to consider before installing: (1) the registry metadata does not list the required env vars (SUPPORTFORGE_API_KEY or SUPPORTFORGE_EMAIL and optionally SUPPORTFORGE_API_URL) — treat this omission as suspicious. (2) The bundle talks to and auto-signs up at anton.vosscg.com, a domain with no homepage or owner info in the registry entry; verify the vendor and confirm you trust that endpoint before sending real emails or API keys. (3) The included script prints any obtained API key to stderr ("✅ Free key: ..."), which can leak secrets into logs or agent traces — avoid using production credentials or set up an isolated/test account. (4) If you need this functionality, prefer providing a scoped API key (not your personal or high-privilege email/credentials) and consider contacting the vendor or examining network traffic to confirm no unexpected endpoints are used. If you want higher assurance, ask the publisher for provenance (homepage, source repo) or for the skill to declare required env vars in the manifest and to stop echoing secrets.
Capability Analysis
Type: OpenClaw Skill
Name: supportforge
Version: 1.0.0
The skill bundle is classified as suspicious due to a critical shell injection vulnerability in `scripts/forge-client.sh`. The script directly passes user-controlled input (`$1`) as the data payload to `curl -d "$1"` for the `create` and `search` actions. This allows an attacker to inject arbitrary shell commands or manipulate `curl` arguments by crafting malicious JSON input, potentially leading to remote code execution on the agent's host. The `API_BASE` URL is also configurable via `SUPPORTFORGE_API_URL`, which could be abused to redirect traffic to a malicious server if an attacker can control the environment.
Capability Assessment
Purpose & Capability
Name/description match the included behavior (ticket create, kb search, key signup). However the registry metadata declares no required env vars or primary credential while both SKILL.md and scripts clearly require SUPPORTFORGE_API_KEY or SUPPORTFORGE_EMAIL (and optionally SUPPORTFORGE_API_URL). That metadata omission is an inconsistency that could hide the fact this skill needs credentials.
Instruction Scope
SKILL.md and the script instruct the agent to POST user email or ticket payloads to https://anton.vosscg.com (or SUPPORTFORGE_API_URL). The script will auto-sign up by POSTing the provided email and then echo the returned api_key to stderr, which risks exposing the key in logs. The instructions do not ask for unrelated files, but they do send user email and support ticket content to an external, unverified host.
Install Mechanism
No install spec (instruction-only) and a small shell helper script are included. No downloads or archive extraction are performed by the skill package itself, which is low risk from an installation mechanics standpoint.
Credentials
Only an API key or email is needed for the described functionality, which is proportionate — but the skill metadata fails to declare these required env vars. The script also reads SUPPORTFORGE_API_URL if present. Requiring an email that will be POSTed to an external domain and printing API keys to stderr are privacy/credential-handling concerns.
Persistence & Privilege
The skill is not always-enabled and does not request elevated persistent privileges or modify other skills. Autonomous invocation is allowed (default) but is not combined with other high-risk properties here.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install supportforge - After installation, invoke the skill by name or use
/supportforge - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
Initial release — AI customer support API client (tickets, auto-reply, KB search). Free tier: 100 req/day.
Metadata
Frequently Asked Questions
What is SupportForge?
AI customer support via SupportForge API — ticket creation, auto-replies, routing, knowledge base search. Use when user needs customer support automation, ti... It is an AI Agent Skill for Claude Code / OpenClaw, with 416 downloads so far.
How do I install SupportForge?
Run "/install supportforge" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is SupportForge free?
Yes, SupportForge is completely free (open-source). You can download, install and use it at no cost.
Which platforms does SupportForge support?
SupportForge is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created SupportForge?
It is built and maintained by Jbennett111 (@jbennett111); the current version is v1.0.0.
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