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Support Template Multilang Sync
by
terrycarter1985
· GitHub ↗
· v1.0.0
· MIT-0
86
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Install in OpenClaw
/install support-template-multilang-sync
Description
Update multilingual customer support reply templates in markdown files, then sync the updated content to Feishu Wiki, log the change in a GitHub issue, and p...
Usage Guidance
This skill appears to do what it claims (edit templates, sync to Feishu, open a GitHub issue, and optionally publish to ClawHub), but the package metadata omits the credentials it actually needs. Before installing or granting access: 1) Treat FEISHU_*, GITHUB_TOKEN, and CLAWHUB_API_KEY as sensitive; only provide least-privilege tokens (scoped, short-lived if possible). 2) Confirm the skill's source/trustworthiness since the registry 'source' and homepage are missing. 3) If you run the packaging/publish steps, run them manually rather than letting an agent do them autonomously. 4) Review and test the included script locally — it will read whatever file path you pass, so avoid passing sensitive system paths. 5) Ask the publisher to update registry metadata to list required env vars and to document exactly which endpoints and token scopes are used; absence of that information is the primary incoherence here.
Capability Analysis
Type: OpenClaw Skill
Name: support-template-multilang-sync
Version: 1.0.0
The skill bundle is a legitimate workflow for managing multilingual support templates and syncing them across Feishu Wiki, GitHub, and ClawHub. The included Python script (scripts/prepare_issue_body.py) is a simple utility that parses local markdown files to generate issue summaries without any network or shell execution risks. While the workflow requires sensitive API tokens (GitHub, Feishu, ClawHub), the instructions in SKILL.md are consistent with the stated purpose and do not contain any evidence of data exfiltration or malicious prompt injection.
Capability Assessment
Purpose & Capability
The declared purpose (edit markdown templates, sync to Feishu, log in GitHub, package for ClawHub) aligns with the instructions and the helper script. Requesting Feishu, GitHub, and ClawHub credentials is proportionate to the stated functionality — but the registry metadata says no env vars/credentials are required, which is inconsistent and misleading.
Instruction Scope
SKILL.md explicitly instructs reading and modifying local markdown files and syncing them to external services (Feishu, GitHub, ClawHub). That scope is appropriate for the described task, but the instructions require access to credentials and to run packaging/publish commands when 'credentials are available' — giving an agent discretion to perform networked actions. The skill's instructions do not attempt to read unrelated system files, but the included script will read any file path passed to it, so if invoked with a malicious path it could expose other local files.
Install Mechanism
Instruction-only skill with one small helper script and no install spec; nothing is downloaded or written by an installer. Low install risk.
Credentials
The SKILL.md and references list several sensitive environment variables (FEISHU_ACCESS_TOKEN or FEISHU_APP_ID+FEISHU_APP_SECRET, FEISHU_WIKI_SPACE_ID, FEISHU_SUPPORT_TICKETS_NODE_ID, GITHUB_TOKEN, GITHUB_REPO, CLAWHUB_API_KEY). Those are reasonable for the declared networked operations, but the skill metadata in the registry declares no required env vars or primary credential — this mismatch is problematic because users (and automated permission reviewers) may not be warned that installing/using the skill will require or use these secrets.
Persistence & Privilege
always:false (normal). The skill does not request persistent or system-wide privileges, does not modify other skills' config, and is not auto-forced into all agents. The risk is that the agent could perform networked operations using provided credentials when invoked.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install support-template-multilang-sync - After installation, invoke the skill by name or use
/support-template-multilang-sync - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.0
Initial release: update multilingual support templates, sync to Feishu Wiki, log to GitHub, and package reusable workflow.
Metadata
Frequently Asked Questions
What is Support Template Multilang Sync?
Update multilingual customer support reply templates in markdown files, then sync the updated content to Feishu Wiki, log the change in a GitHub issue, and p... It is an AI Agent Skill for Claude Code / OpenClaw, with 86 downloads so far.
How do I install Support Template Multilang Sync?
Run "/install support-template-multilang-sync" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Support Template Multilang Sync free?
Yes, Support Template Multilang Sync is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does Support Template Multilang Sync support?
Support Template Multilang Sync is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created Support Template Multilang Sync?
It is built and maintained by terrycarter1985 (@terrycarter1985); the current version is v1.0.0.
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