← Back to Skills Marketplace
Servicenow
by
Membrane Dev
· GitHub ↗
· v1.0.3
· MIT-0
365
Downloads
0
Stars
0
Active Installs
4
Versions
Install in OpenClaw
/install servicenow-integration
Description
Service Now integration. Manage Incidents, Problems, Tasks, Users, Groups. Use when the user wants to interact with Service Now data.
Usage Guidance
This skill is coherent with its stated purpose, but review a few practical points before installing: 1) The SKILL asks you to install the Membrane CLI (a third‑party global npm package) — verify the package name, publisher (@membranehq), and version against your org policy before installing. 2) Authentication and ServiceNow credentials are handled by Membrane; confirm where credentials and API data will be stored and whether sending ServiceNow data through Membrane is acceptable for your security/compliance constraints. 3) Use least-privilege ServiceNow connections and, if possible, a test tenant or scoped account. 4) Because the skill runs Membrane CLI commands, be cautious in headless/automated environments (follow the headless login flow as documented). If you need deeper assurance, ask the skill author for a provenance statement (source repo tag/release) or perform an independent review of the @membranehq/cli package and the Membrane service.
Capability Analysis
Type: OpenClaw Skill
Name: servicenow-integration
Version: 1.0.3
The skill requires high-risk system modifications and relies on a third-party service for dynamic code execution. Specifically, SKILL.md instructs the agent to perform a global package installation ('npm install -g @membranehq/cli') and utilizes a remote service (Membrane) to dynamically generate and execute actions ('membrane action create'). While these capabilities are aligned with the stated purpose of ServiceNow integration via the Membrane platform, the requirement for global system changes and the execution of remotely generated logic represent significant security risks in an automated agent environment. No clear evidence of intentional malice or data exfiltration was found.
Capability Assessment
Purpose & Capability
The name/description (ServiceNow integration) match the instructions: all commands are Membrane CLI operations for listing, creating, and running actions against a ServiceNow connector. No unrelated credentials, binaries, or config paths are requested.
Instruction Scope
SKILL.md only instructs installing/using the Membrane CLI, authenticating via Membrane, creating a ServiceNow connection, searching for and running actions. It does not direct the agent to read arbitrary local files, access unrelated env vars, or exfiltrate data to unexpected endpoints.
Install Mechanism
The skill is instruction-only (no install spec), but it tells users to run 'npm install -g @membranehq/cli@latest'. This is appropriate for the stated workflow, but installing a global npm package executes third-party code on the host — users should verify the package and publisher before installing.
Credentials
The manifest does not request any environment variables or credentials. Authentication is delegated to the Membrane CLI and the user’s Membrane account/connection. Requested access is proportional to the stated ServiceNow integration purpose.
Persistence & Privilege
always is false and the skill is user-invocable; it does not request persistent privileged presence or attempt to modify other skills or system-wide agent settings. Autonomous invocation is allowed by default but is not combined with other red flags.
How to Use
- Make sure OpenClaw is installed (local or Docker)
- Run the install command in chat:
/install servicenow-integration - After installation, invoke the skill by name or use
/servicenow-integration - Provide required inputs per the skill's parameter spec and get structured output
Version History
v1.0.3
Auto sync from membranedev/application-skills
v1.0.2
Revert refresh marker
v1.0.1
Refresh update marker
v1.0.0
Auto sync from membranedev/application-skills
Metadata
Frequently Asked Questions
What is Servicenow?
Service Now integration. Manage Incidents, Problems, Tasks, Users, Groups. Use when the user wants to interact with Service Now data. It is an AI Agent Skill for Claude Code / OpenClaw, with 365 downloads so far.
How do I install Servicenow?
Run "/install servicenow-integration" in the OpenClaw or Claude Code chat to install it in one step — no extra setup required.
Is Servicenow free?
Yes, Servicenow is completely free, licensed under MIT-0. You can download, install and use it at no cost.
Which platforms does Servicenow support?
Servicenow is cross-platform and runs anywhere OpenClaw / Claude Code is available (cross-platform).
Who created Servicenow?
It is built and maintained by Membrane Dev (@membranedev); the current version is v1.0.3.
More Skills